Pros
Great place to learn about the payroll business, lots of continuing education opportunities and advancement if you work for their Autopay Major Accounts division, not so much if you work for EBS (Small Business Division), also known as Easypay. I worked for Easypay and started as a customer service rep, worked my way up to Sr. Implementation Specialist. Competitive pay and once you have worked there you have a secure job with great benefits & tuition reimbursement.
Cons
Raises are nonexistent, you get up to a 4% pay increase each year depending on your review - if I had known that, I would have asked for more $ to start with. No bonuses for anyone except the Sales Dept. Very hard to get promoted, they always tell you they can't afford to promote you because it would leave them shorthanded in your current dept. Not enough employees to staff busy call center. Unrealistically short deadlines for getting work done, even for a very fast worker. Too many cliques and employee favoritism within departments. Not enough rewards for hard workers, same appreciation given to the slackers. If you decide to work at ADP, be sure to take a job in Autopay ( Major Accounts), DO NOT work for EBS (Easypay). The pay in that department is much lower for the same type of work and the managers are not as experienced. Major Accounts also gives pay bumps for relevant continuing education but EBS does not.
