ADP is Not the Employer it Used to be - Technology Consultant II ADP Employee Review

2.0
Jan 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits are still very good, company is solid, and you have job security if you are willing to work the increasingly hours, and do whatever they ask, as long the job is not out-sourced. There are still many good people working there that still have the old ADP culture of collaboration and respect for associates' personal time (but they are fewer every day).

Cons

ADP has abandoned its old mantra of employee empowerment. It is now all about "the process" no matter how much unreasonable amount of work, and unproductive work at that, it adds. It has become an old-style, top-down management style company, as it struggles to push salaried people to work as many hours as possible, but still pretending to care about work-life balance. Mid-level managers are regularly caught demanding deliverables at impossible times for no other reason than just to check them of their list - not because anyone else actually needs them. What their demands do to other people is of no concern to them. More and more people are jumping ship without jobs waiting for them. If I don't find a job soon elsewhere, I will be one of them.

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5.0
Apr 19, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

Fantastic training and involvement in the sales process.

Cons

It can get a bit tedious as the work is mostly phone calls

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
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