Client Relationship Manager - Client Relationship Manager ADP Employee Review

5.0
Sep 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Very good pay and benefits. Not a micro-management environment. I work with a remote team so I get a lot of independent work time as well as team-centered time. Good work life balance. Ability to work with different large clients over the years, 3 years with one client, 3 years with the next, etc. Excellent support staff and training. Training is top notch - I've never seen recruiter-training as good as what ADP RPO has in place. (They owns AIRS Training Services.) We work with the largest companies in the world (Fortune 100) who need to hire 1,000 or more people a year.

Cons

The work is challenging. Clients demand a lot of attention. During peak times, you will be working late (but can often be done from home).

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5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance continued education opportunity

Cons

segmented internal departments some unreasonable client escalations

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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