Jul 29, 2014
E.ON reviews
4.0
80% would recommend to a friend
Leonhard Birnbaum
88% approve of CEO
81% positive business outlook
E.ON has an employee rating of 4.0 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The E.ON employee rating is in line with the average (within 1 standard deviation) for employers within the Energie, Bergbau, Versorgungswirtschaft industry (3.8 stars).
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1K reviews
4.0
Jun 26, 2014
A company that really cares for it's Customers
Current employee, more than 10 years
Nottingham, England
Recommend
CEO approval
Business Outlook
Pros
Great opportunities to develop, flexible working, excellent support for those with health conditions including free health screening and EAP services. If you're prepared to work hard, this is a great company to work for. The number one focus is on our Customers, the people are great, colleagues support and encourage each other. This is a company you can truly be proud to work for. My Manager is great, supportive, encouraging and motivating - a real people person.
Cons
It's a big company and under a lot of regulatory pressure, so change is constantly part of your work, wherever you are. Getting time and funding for training is very difficult as money is ploughed into IT change and renewable energy. Your experience can be the best or worst depending on where and who you work for - I've had the best and worst management experiences here
2.0
Jun 1, 2014
Troubled and untrusted... felt like I was back at school.
Former employee, more than 5 years
Bolton, England
Recommend
CEO approval
Business Outlook
Pros
Training was good, the canteen was okay... good that EAP existed. very good when medical hospital appointments where needed to be attended. I found it easier to talk to the higher up staff ie SMs and CSMs than TMs. I got free first aid training! when I came back from sick they did phased return which really helped me get back into work. I also had my shift patterns changed - not ideal but definitely helped. extra benefits where good. being able to split breaks up and have them when you want was a good idea too. I got support off one particular manager and if it wasn't for him I would of left a long time before I actually did. he was brill, he gave you the facts, if you needed to improve he'd tell you... but when you did it right he didn't patronise you, he made you feel good. and he supported me through some times... his name I don't know if I can say it was JP-
Cons
Management changed too often. A certain amount of brown nosing went on.... always had to prove evidence for anything you did it was as if you weren't trusted. unable to go on toilet breaks without being hassled. Was too sales driven and didn't care about the customers needs was more about selling. occupational health knew nothing about mental health and a lot of people suffered with mental health problems at that place. shift patterns where horrific. communication was awful, so you'd find something out the same day as customers ie a price hike and no training or warning to deal with why prices have gone up... and no real way of explaining it. new managers thrown into the deep end. Having to change managers also meant that you had to explain any health problems to MORE people... and there IS a stigma with mental health there's no two ways about it.... so more people know... and then lots of relationships happen in the call centre, so your manager would be dating someone else so chances are they talk... didn't feel confidential. work life balance HA.... when your working till 8 on a Friday and then in at 8 on a Saturday its literally its the worst feeling ever.... you loose your Friday night and Saturday day... no point in having a weekend! Depending on which management where in determined whether you where gonna have a good day or not and treated like a human or a robot. Management also need a backbone... you tell a customer no and then the calls escalated and the manager does what the customer wants its like you might as well not bothered! Complaining about a certain manager when they act inappropriate (ie calling you for your weight in front of a canteen full of people) and this got ignored... unorganised chaos... I hated it towards the end and still have nightmares now!!! too many rules for one and then not for others.
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