Dollar General reviews

2.6

29% would recommend to a friend

(15,911 total reviews)
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Todd Vasos

31% approve of CEO

28% positive business outlook

Dollar General has an employee rating of 2.6 out of 5 stars, based on 15,911 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar General employee rating is 26% below average for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

16K reviews
4.0
Dec 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Can be a fun place to work Managers generally seem to care about employees If you are a good employee it is easy to get promotions

Cons

Cashier has way too much responsibilities. I had to work the cash register by myself, stock, clean, deal with customers, and anything else the manager wanted me to do and they always had something to add to my list. Senior managers make some stupid decisions sometimes. Pay is not great but I guess not horrible.

1.0
Dec 27, 2010

Nightmare

Recommend
CEO approval
Business Outlook

Pros

-401k matching up to 5% (after 6 months) -If you're intelligent, you're in the minority, so you can easily get a job here and easily move up as everything is very dumbed-down. -Payroll is tight but not unreasonable if store is run properly. This can be next to impossible however depending on your store. If it's in a bad neighborhood as many are, forget it. Staffing will be impossible, controlling shrink impossible.

Cons

-Have to work 6 days a week minimum (they try to sell it as 5 1/2 days and say that if you run your store properly you can work early the day before your day off and late the first day back to work so it's like getting 2 days off...whatever. If I have to go to work the day is shot regardless. They also designate Saturday as the first day of the week, cleverly. These factors combine to stop you from being able to take any long weekends. Goodbye life! -No Employee Discount - the stuff really isn't that cheap at DG folks, you can throw a bone to the employees, even just a 10% discount would be nice. -Poor health & benefit plans -Poor pay. -Little vacation time - after 6 months you get 20 hrs...that's 2 days - and it has to be submitted and approved at least 30 days in advance, then you have to worry about covering the store when you're off, which since you're only allowed 2 other management team members, is difficult to say the least. -Micro-management - every aspect of everything is micro-managed to the extreme...don't dare think for yourself -You're not really a store manager - you're expected to "know your business" but told you have to spend 5 hours every night shift "Recovering" the store (facing/cleaning) and must work 3 nights/week....so as a SM, you are being told to spend most of your week on the floor facing and cleaning to help the store look nice and deter shrink. You're told to ring on the register and do the totes from the truck yourself because as the SM you're the most efficient at it...while your other employees work freight from the rest of the store. Seriously? an SM as the main cashier while my people have free reign around the store? -Everyone is treated like a criminal. Loss Prevention is a HUGE focus and understandably so...but again, pay well and most of these problems will disappear.

2.0
Dec 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Customers team environment small stores easy to work in depending on layout

Cons

DMs dont praise good work or even improved work, they only focus on the negatives. DMs treat managers different from store to store instead of equally. They take family issues as an excuse of duties not getting done in one store but not for another. RMs come in maybe once every few months and if on that first visit they dont like the store you better start looking for another job. Instead of them trying to help and find out whats going on, which in my store the day he had come in I had a call in and nobody would come in. I had a call that the RM would be in that day. I did my best to run register take care of customers and keep store cleaned up. Not good enough. First, he didnt get to my store until around 5pm after the day I had trying to get things done with nobody else in the store my shift was over and I left. RM didnt like that. I was terminated a month later.

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Glassdoor has 16,258 Dollar General reviews submitted anonymously by Dollar General employees. Read employee reviews and ratings on Glassdoor to decide if Dollar General is right for you.