Docusign reviews

3.6

61% would recommend to a friend

(3,628 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
4.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

DocuSign has the advantage that you can sell all markets and segments, and it is kind an easy product to sell.

Cons

This year, they changed the model of accelerators and they increase by 15%, which is a high level. This will complicate to get to higher commissions. They also push to go 3 days a week to the office, which is a clear disadvantage.

3.0
May 13, 2025

Wide Moat, Misaligned Incentives

Recommend
CEO approval
Business Outlook

Pros

Category king brand‑equity: Being the “verb” for e‑signature still opens doors with customers and partners. Relatively Lean: You can get a lot of visibility and interface directly with VPs. Profitability & margins: Unlike many SaaS peers, Docusign is solidly cash‑flow positive, so budgets don’t vanish mid‑quarter. Remote‑first culture: “Light‑handed” return‑to‑office policy makes work‑life balance doable, especially if you have young kids.

Cons

Layoff hangover: Two rounds in 18 months left morale shaky; you still feel a “waiting for the other shoe” vibe. Comp plateau: Base/OTE is fine for mid‑cap SaaS but lags big‑tech peers; RSU refreshes are inconsistent and smaller post‑IPO. Narrow product scope: Outside e‑signature, the platform story (CLM, IAM) is improving but still one‑lane compared to ServiceNow/Salesforce breadth. Quota inflation: Growth expectations exceed market reality in some segments; hitting target can feel like running uphill in sand. Internal mobility limited: Career ladders are shallow; you may top out unless you jump orgs.

Viewing 223 - 225 of 3,628 Reviews

Glassdoor has 4,169 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.