Docusign reviews

3.6

61% would recommend to a friend

(3,628 total reviews)
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Allan Thygesen

60% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
1.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Some colleagues are great people trying to do their best in a difficult environment. Brand name might help open doors elsewhere. Health Benefits

Cons

Expectations have gone up while resources stay broken. Reps are tasked with hitting increasingly aggressive targets using books littered with outdated or inaccurate data, with minimal operational support. Leadership continues to rely on KPI metrics as a substitute for real strategy. There’s no clear plan, just an endless push for higher numbers, without addressing root issues. Top performers struggle to consistently hit quota. Teams supporting new business efforts are especially limited. Leads are cold and opportunities are stripped away because of immediate account handoffs to other teams. Career progression is vague at best and increasingly out of reach. Even high performers aren’t guaranteed a path forward, as the promotion process becomes more complicated and arbitrary. As strong contributors leave, culture continues to erode, while under-performers coast.

5.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, good commission structure, lots of opportunity for growth and incentives to make additional income

Cons

Product is up against a lot of competitors that beat Docusign on price, so it can be hard to sell, However, none of the other competitors beat on us product reliability, brand recognitions, and security

Viewing 214 - 216 of 3,628 Reviews

Glassdoor has 4,169 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.