Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Oct 8, 2015

Concern

Recommend
CEO approval
Business Outlook

Pros

Marketing machine has done well but is running out of gas.

Cons

Company has never made a profit - a startup who missed their chance and the technology has become available from other vendors everywhere. Meantime top-heavy executives have multi-million expense accounts while employees barely make a marketable wage. Uncomfortable internal sexual relationship by executive with employee continues to exist as marriages and friendships were ruined.

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Docusign Response
10y
I love the new stuff our marketing team is coming out with -- the stuff that Cynthia A. is driving is pretty spot on. But I respect that you might have a different take. As a leader in the industry that is now taking that vision global in very strategic ways, DocuSign is investing to build a company to last that can serve everybody on the planet. As of for your comment regarding inappropriate relationships. If there are conflicts with our Code of Conduct, please report it to our General Counsel.
4.0
Oct 7, 2015
Recommend
CEO approval
Business Outlook

Pros

This is a company with huge opportunity in the marketplace and exponential growth. There's plenty of opportunity to take on new roles and grow your skills as the company scales and has a larger global footprint. Hang on for the ride! Other - great office location, amenities and good people

Cons

The enormous opportunities without adequate resources results in lack of clear direction. The politics and constant pivoting to maximize the few people who are available to execute can be frustrating at times. This is all part of growing pains and the balance of keeping our numbers looking good for an IPO and hopefully will be sorted out in the next year.

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Docusign Response
10y
You are so right about the huge opportunity not only for the business but for our careers. There is so much to do and you can build teams, build partnerships, create brands, build and ship code. It's pretty exciting. Since we are still in pre-IPO mode and growing so fast, it can be hard to match resources with opportunities as quickly as we want and need to ... alas, the growing pains. Thanks for input re Engineering and QA.
1.0
Oct 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Smart people on the ground. A nice view from the office. Reasonably good life balance for some. A decent stop along the way if you're not looking for career growth.

Cons

I would not recommend DocuSign for anyone not already friendly with the leadership (Director or above), unless you are ready to play some very cutthroat office politics to get into that position. Delivering value for the company and making awesome contributions are straight up not valued (or, often, even noticed) here. The company currently has far too many Director. C-level and VP employees soaking up all the credit and rewards, but either contributing very little or (in many cases) negative value to the company. You will be fed some line about loading up the top of the company so it can be built downwards, but none of that has happened in the last 2+ years. The people on the ground actually creating value are kept down (with below-market compensation and benefits) so friends can be brought in to reap the rewards at the top. If you can navigate a treacherous political landscape to get yourself into the buddy circle, or are there already, Docusign is great. But if you want to do actual work and be valued for it, look somewhere else. If you do decide to come in (the business outlook would stay positive for the near future regardless of what the leadership does due to the market position and lack of serious competition), make sure at least 50% of your time and effort is spent playing politics. Any time spent on other work will be wasted otherwise.

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Docusign Response
10y
Thank you for your comments and your candor. We review all feedback that comes through and appreciate it. We have an amazing product and business, and we are focused on building an amazing company where everyone can do their best work. There are growing pains for sure. However, if we sort out the friction points together, we believe we can get there. If you ever want to discuss your insights on how to drive change, please let me know. I’m happy to listen, and I will buy the coffee. Thanks, Michael Erisman, Global HR Business Partners.
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