Docusign reviews

3.6

61% would recommend to a friend

(3,624 total reviews)
avatar

Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Nov 18, 2015

Why Wouldn't You Work Here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees are open, friendly, approachable, even across departments Free snacks Fantastic Work Environment Product is solid

Cons

High turnover, which sometimes causes disorganization

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Docusign Response
10y
Thanks for your review. Not sure which group you are with that you are seeing high turnover. Hopefully you feel comfortable raising issues to combat that and also address the disorganization. I think you will find management and also HR Business Partners open to discussing. Thanks again for taking the time to review.
2.0
Nov 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Spent a few years at DocuSign and it is a great technology. There are some great people in the organization who are very talented. The technical team is very strong.

Cons

Way too top heavy and turn over is very high for a company with this much promise. They haven't been able to crack the enterprise sales model which has resulted in a revolving door of enterprise sales leadership and go to market approaches. Only a few reps make their number and everyone else is sucking wind. Product, while really good, has not evolved too much. A lot of the best people have left already.

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Docusign Response
10y
Thank you for your thoughts. Two years ago, we began re-engineering our approach to our Enterprise Business (including the sales component of that). We listened to our large existing and new enterprise customers, and it became clear that they need us to provide global solutions. In the past year, we believe this new approach has been validated as we have added several key strategic accounts and continue to build significant additional business within current customers. While that does not mean every person in Enterprise Sales has seen that same individual success, as an organization, we believe, we are headed in the right direction. — Chris McClain, SVP, DocuSign Enterprise Sales
4.0
Nov 12, 2015

Intern

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is very excited about the company and product. Fun to be a part of!

Cons

A bit bureaucratic a times so it can be hard to get things done.

avatar
Docusign Response
10y
Thank you for your comments.
Viewing 3484 - 3486 of 3,624 Reviews

Glassdoor has 4,164 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.