Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 749 reviews)); "Great culture and values!" ((in 441 reviews)); "work life balance is good" ((in 424 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 324 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 256 reviews))

What are the cons of working at Discover according to real employee reviews?

"Low salary and difficult to get promotion" ((in 94 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 62 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 46 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 45 reviews)); "Compensation is not competitive" ((in 25 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,181 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Jan 23, 2021

Great benefits messy management style

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and 401k programs Company culture Paid time off

Cons

Management isn’t great in my opinion and that may be due to working from home because of current conditions in the world but if you’re working a mid shift like 10 to 7 you’re manager will most likely not be there for half of your shift meaning you don’t have much guidance when needed. We mostly rely on chats to reach out for help on calls and chats can be very slow to reply if they reply at all. Leaving you to deal with a customer who may be angry with little to no help and you’re also left with high call times due to putting customers on holds you can’t avoid.

3.0

Nov 2, 2020

If you don’t fit in, you don’t keep your job

Manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits Flexible work schedule Cool call floor with agents that you will get help from

Cons

Very “good ol boy” culture If you aren’t part of the good ol boy club you will not be happy there and will probably lose your job Management constantly wonders why attrition is high-it’s because of the way you treat people and talk about them behind closed doors!

2.0

Oct 30, 2020

It used to be great company and not anymore

Manager

Recommend

CEO approval

Business Outlook

Pros

It’s big company and have easy encourage easy internal movement among departments

Cons

- Employee unfriensly - Too much politics - Management sucks - They would not stand for their employee - Unfair to employees

Viewing 289 - 291 of 5,181 Reviews

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