Discover reviews

4.0

68% would recommend to a friend

(5,181 total reviews)
avatar

Michael Shepherd

64% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The company offers competitive compensation and comprehensive benefits. It provides excellent resources to support employees in performing their roles effectively. The training program is thorough, equipping you with the necessary knowledge and skills to assist customers confidently before you begin your duties.

Cons

When I transitioned to an actual team, I felt that the TL and Coach could have been more supportive in helping me succeed with Discover. Instead of encouraging me to quit, they could have focused on promoting positivity and finding ways to help me improve in my role. As a leader, it’s important to uplift and support associates, helping them feel capable and valued rather than making them feel inadequate. I believe that with a more positive and supportive TL, I would have thrived and stayed with the team.

4.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The company has great opportunities for giving back, volunteering, learning resources and flexible PTO

Cons

The middle management is incompetent. there are folks who have warming seats and doing nothing meaningful, value adding for over 25+ years. There is a team with not enough diversity. the leaders are more bossy and exhausting than inspiring.

1.0
Feb 27, 2024

Unrealistic expectations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good benefits such as events, and an extra day of PTO with $1250 bonus every year, plus Internet reimbursement, break flexibility.

Cons

Management is clicky, if they don’t like you they talk crap behind your back, they secretly record interactions, they do not like when you take FMLA. Once you have fmla they will ask you to use EDOC instead of your fmla time, they call your daycare and ask if you’re lying, they will threaten your job, They will use it against you the whole YEAR you have the FMLA. They lie and tell you that your metrics are good and then your next on a counseling. They recommend you for fire when they tell you they will stand up for you and they got your back. Discover says they support employees but they do not accommodate working mothers, or breast feeding time, paid maternity leave isn’t 100% paid you need to use 5 days of your own pto they do not give it back, hr/pals/management and DMs all have different info and nothing is consistent just like different departments, they refuse to make transcripts to prevent defects, they add too much work load and even then with outstanding contributor you won’t be able to move around becuase they favor people. I had a 5.9 for almost a year straight never did I did rewarded, tried to move around and they denied me because I was pregnant and going on leave. (Illegal btw) even when you were great employees they will always make people that aren’t management and that’s why the company is FAILING!

Viewing 235 - 237 of 5,181 Reviews

Glassdoor has 5,592 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.