Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 748 reviews)); "Great culture and values!" ((in 435 reviews)); "Work life balance is good" ((in 406 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 333 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 278 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 208 reviews)); "Low salary and difficult to get promotion" ((in 97 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 45 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "No bonuses and no merit increase over 3%." ((in 23 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,180 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,180 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Discover has an employee rating of 4.0 out of 5 stars, based on 5,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Aug 9, 2017

Delusional Organization

Team leader

Recommend

CEO approval

Business Outlook

Pros

Medical/Dental/Vision Benefits are prime. Hours can be stable if you have the right shift.

Cons

Management is delusional when it comes to what their employee's needs are. Their answer to problems is food, food, more food. YOU WILL BE PIGEONHOLED into a "profile" based on their "People Answers" test you take when you enter the organization. Even as a manager, you are reduced down to what this psychological profile states. It determines your future within the organization.

5.0

Jun 23, 2017

It is a great time to be working at Discover

Manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, PTOs, insurance, summer hours, etc. Also have many Employee Resources Groups to get to know people outside of your team. Company encourages internal transfers to keep top talent. Beautiful campus with many good amenities. At high level, our management provides very transparent and good directions for our goals and initiatives.

Cons

Too many chiefs and not enough Indians. We are growing fast, so I sometime feel like there are so much going on where everything is high priority, but have not enough resources to complete quality work.

2.0

Jun 22, 2017

Grew too fast, big and messy

Manager

Recommend

CEO approval

Business Outlook

Pros

friendly people all wanting to do excellent work, decent if a bit average pay

Cons

too big to manage, highly matrixed so the right hand doesn't know what the left hand is doing. Lack of processes and standards meant teams didn't know what they were doing either. Seems like they were successful for so long they didn't need to be deliberate and efficient in their internal processes but growth is forcing the issue. Impossible to have a positive impact even when you have solutions as there are too many "cooks in the kitchen" stepping over each other. Management is "friendly" but not genuinely supportive.

Viewing 154 - 156 of 5,180 Reviews

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Discover

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Delusional Organization

It is a great time to be working at Discover

Grew too fast, big and messy

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