Discover reviews

4.0

68% would recommend to a friend

(5,175 total reviews)
avatar

Michael Shepherd

65% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Sep 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Discover has a great work/life balance. Employees are always able to take time off when needed. 5 weeks of paid time off from the first day you start. Decent benefits package. Almost everyone is friendly and easy to work with. Technology employees can work from home at times via remote access--this varies by team.

Cons

There is a lot of fear in the air right now that the company could be purchased at any moment. Lots of employees who have been around forever are leaving. Ever since going public in 2007 and with the economy situation, lots of cost cutting measures currently being implemented. The various business areas don't work well together which causes lots of issues for business technology projects. It's very difficult to further your career in technology due to a culture of "who you know" and too many bad apples spoiling the bunch. Discover has more than it's fair share of employees "riding it out" to retirement who have no interest in furthering their career nor working very hard, if at all. There is a curve used in the yearly rating system which is a huge disadvantage to high-performing teams. Yearly pay increases have been very small ever since 2001. You have to be promoted or get a salary adjustment (very rare) to get your salary where it should be. Lots of turnover throughout the company, in all business areas right now. Lots of "red tape" required to get projects completed. Plenty of politics involved. Projects are giving a due date without requirements being finalized or sometimes even started.

2.0
Sep 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Generous PTO and Benefits. Good campus and fitness center. If work-life balance far exceeds other factors, then you will be happy at Discover. However, you give up quite a lot in career progression and ultimately compensation as the years progress.

Cons

Very limited career progression. Poor communication about performance and goals. Goals are an afterthought and usually completed when required for mid-year or end of year review requirements. The company seems to be fixated into recruiting from the "outside". Like somehow there are always really good people that might be out of work for some reason that we can recruit into at least one position lower than they should be in. Example, investment bankers being laid off.

3.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Decent Pay, work is like a 'game' (in sales-y phone jobs at least), youthful and somewhat 'fun' atmosphere, good managers, somewhat flexible around school, bonuses and commissions are paid fast

Cons

they are whip drivers, force unethical motives/goals in your day-to-day duties (selling overpriced products to those who won't use it, etc.) also very 'restricted' - can't leave desk or visit outside the corporate intranet, not good for morale! you don't really feel like you are getting compensated what you should for selling the higher-margin products...

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