Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 722 reviews)); "Great culture and values!" ((in 428 reviews)); "Work life balance is good" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 351 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 281 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 205 reviews)); "Low salary and difficult to get promotion" ((in 100 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 42 reviews)); "Compensation is not competitive" ((in 26 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,181 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,181 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Discover has an employee rating of 4.0 out of 5 stars, based on 5,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Feb 3, 2013

More Customer Selling Than Customer Service

Associate

Recommend

CEO approval

Business Outlook

Pros

modern office in scenic surroundings, onsite cafeteria, fitness center, professional training and mentoring

Cons

Overemphasis on sales when customers call about a question or problem with their account. Management requires us to sell something on every call, even if it's just the idea of using a credit card more often. In our training, we are told to ask the customer personal questions nobody should ask a stranger just to make a sale.

3.0

Jan 22, 2013

Great place to build a career when just starting out.

Manager

Recommend

CEO approval

Business Outlook

Pros

Early on in my career, I was well-aligned with management, and afforded several great opportunities.

Cons

Culture shifted and became a very competitive internal culture where information was not easily shared, and individuals were closed-minded, carried impressions of others without ever having any true experience with them, and played favoritsm with those within their inner circle.

5.0

Jan 19, 2013

Great place to work with growth opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture, facility, growth opportunities and management

Cons

The call center has high call volume

Viewing 4948 - 4950 of 5,181 Reviews

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More Customer Selling Than Customer Service

Great place to build a career when just starting out.

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