Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 750 reviews)); "Great culture and values!" ((in 431 reviews)); "Good work/life balance depending on team" ((in 422 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 331 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 278 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 207 reviews)); "Low salary and difficult to get promotion" ((in 94 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 63 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 46 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 44 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,182 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,182 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Discover has an employee rating of 4.0 out of 5 stars, based on 5,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Apr 19, 2025

Avoid this company

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Miss some of my coworkers

Cons

Bad management and micromanagement and constant coachings that only outline the negative not anything positive. My former coach was on my LinkedIn page reviewing it after I left the company which I find intrusive. I left on my own so therefore Discover or my coach or TL should be on my LinkedIn page. This was the worst company experience I have had in more than 30 years. Discover always coming up with new policies that have corrective actions or occurrences with them and not sharing through email that a new policy was in place and still get an occurrence when wasn’t made aware of the policy change. Discover is a very dirty underhanded company and wouldn’t recommend to my worst enemy.

3.0

Apr 19, 2025

Bad managers with no accountability

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Stable job with very predictable days.

Cons

Managers have no accountability and are no help when dealing with hard customers. It was so bad that I submitted an HR complaint and got fired right after I submitted it.

5.0

Apr 17, 2025

Amazing company! A big friendly family!

Senior decision analyst

Recommend

CEO approval

Business Outlook

Pros

Everything I do feels meaningful. I can make a difference here. Everyone here is friendly and helpful. Great work-life balance.

Cons

Compensation is not the most competitive one. Shanghai office closed.

Viewing 439 - 441 of 5,182 Reviews

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Avoid this company

Bad managers with no accountability

Amazing company! A big friendly family!

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