Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (96) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 727 reviews)); "Great culture and values!" ((in 431 reviews)); "Good work life balance usually" ((in 417 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 341 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 282 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 203 reviews)); "Low salary and difficult to get promotion" ((in 104 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 62 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 45 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 43 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,189 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Apr 19, 2025

Avoid this company

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Miss some of my coworkers

Cons

Bad management and micromanagement and constant coachings that only outline the negative not anything positive. My former coach was on my LinkedIn page reviewing it after I left the company which I find intrusive. I left on my own so therefore Discover or my coach or TL should be on my LinkedIn page. This was the worst company experience I have had in more than 30 years. Discover always coming up with new policies that have corrective actions or occurrences with them and not sharing through email that a new policy was in place and still get an occurrence when wasn’t made aware of the policy change. Discover is a very dirty underhanded company and wouldn’t recommend to my worst enemy.

1.0

Mar 27, 2025

Beware of Payments and Technology

Internal auditor

Recommend

CEO approval

Business Outlook

Pros

Great PTO and Benefits for full time employees

Cons

Pay is below market HR focus is primarily to protect senior management Surveys conducted by HR are not anonymous Payments and Technology management is very one sided and does not allow input from employees. Discrimination and racial controversy was allowed by management If you complain or go against a manger you will find yourself on a PIP and forced out The overall department has a very insidious nature Do not engage with the skip levels as they are traps The teams do not foster inclusion Only if you are likable by managers you will get promoted I have every call recorded with HR and managers. EEOC granted the right to sue immediately after hearing discussions and comparing to performance documentation.

1.0

Jan 28, 2025

No Loyalty

Account manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, flexible shift start times, working from home.

Cons

Don’t appreciate employees that actually work. Update policies frequently which makes it hard to keep up with what is and is not allowed. Claims to be diverse and have this amazing culture that they no longer have. Was employed for 5 years. Started out great, once they switched CEO’s everything changed for the worst.

Viewing 379 - 381 of 5,189 Reviews

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