Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 747 reviews)); "Great culture and values!" ((in 434 reviews)); "Good work/life balance depending on team" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 324 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 278 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 204 reviews)); "Low salary and difficult to get promotion" ((in 93 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 61 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 41 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,185 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Aug 12, 2014

Would Not Recommend

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great pay, good career starting point, good benefits, large cafeteria.

Cons

Hard sales pushes, management finds ways to not pay your earned incentive. Supervisors look for any little thing to write you up for. I also had an issue with one of the supervisors talking trash about me and other employees.

4.0

Aug 7, 2014

Discover values

Data analyst and developer

Recommend

CEO approval

Business Outlook

Pros

Discover has a very unique environment. They believe that if they treat their employees well then in turn we will treat the customers well, which in turn will make the company money. It has been working for them. They have a wide range of opportunities. You are able to move around very easily from team to team. Discover has an open door policy. Everyone is very friendly and willing to help, it has a great culture.

Cons

For the most part I have not seen many cons to working for Discover. The company is very meeting centered, so at times it makes your days/weeks very stressful but that is to be expected at most jobs.

1.0

May 28, 2014

Cheap Cheap Cheap

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Super easy job, you get inbound call close them and a no brain job

Cons

This is a teenager job, you could book more loans than anyone in the office but if someone from quality control listen to your call and they don't think you are friendly enough ( sound like robot ) then you lose all of your bonus.

Viewing 349 - 351 of 5,185 Reviews

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