Conduent reviews

waiting time for help desk is horrible because they are busy taking calls and some seem to be annoyed rather then helpful, However a very limited few are over the top ! Morale is horrible, people always talking about leaving, and do-turnover is high. If you enjoy being treated like your in Junior High this is the place for you right down to the locker room. Almost feels as if the whole set up is a big charade- Just throw anything against the wall and see what sticks. Priority is clearly call goals and talk time over anything beyond minimal customer service.

No salary increases Hiring/Promotion freezes Lay-offs and more lay-offs Poor health benefits, still costly, deductible and OOP too high No tuition reimbursement-discontinued (but want to be employer of choice) Unclear strategy/unstable environment Top leadership only worried about stakeholders IT equipment outdated Too many layers to get things done