Conduent reviews

3.0

43% would recommend to a friend

(10,199 total reviews)
avatar

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Mar 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Best thing about this job was clocking out.

Cons

This job will mentally/emotionally drain you. You can’t take a few seconds to breathe in between calls, managers are very passive aggressive (example: they could pull you to the side and say how your doing something wrong, and then make a public post for everyone to see being extremely passive aggressive on what they just talked to you about) . They throw you on the phones with little training and half of the calls/questions you get are things you weren’t even trained on. You ask for help and all they do is tell you to look up an article to find the answer. If you expect your employees not to be on a call for that long , THEN BE THERE TO ASSIST YOUR EMPLOYEES WHEN THEY NEED HELP ON A CALL! It seems as though they focus on the negative and threaten you with corrective action if you make the littlest mistake. Please save yourself and avoid this company.

2.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home and they provided the equipment.

Cons

Super restrictive security for the workspace to the point that they don't really makes sense. Having to ask to use the restroom and suggesting that the time you take to do so would be deducted from your break. The justification of which was that my bathroom break costs the company money. Way to make me feel like less than a person, Conduent. Uses built-in efficiency meant to track every second of your workday. Low pay that is technically double poverty wages but still comes in under cost of living for most states.

2.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Laid back work environment. Reasonable amount of freedom. Earn pay based on productivity. Can get out of work early if your work is finished. Working on Saturday is a good tradeoff for having a day off during the week.

Cons

Out of touch upper management. Pay scales are wildly unbalanced, the bread and butter tasks pay alright mostly but some tasks pay below minimum wage no matter how well you do them so they drag your wages down more than if you just went on break. I have seen them illegally underpaying employees more than once, and they will only reluctantly fix it if you catch them and prove it beyond all doubt. Promotions offered have been more work and more hours for less money, making it difficult for competent employees to work their way up the corporate ladder. Hard workers are taken advantage of instead of rewarded. Standards constantly going up, for the hard workers mostly; do more work, make fewer mistakes. That does not apply to the lower quality employees, everyone knows they are hopeless money drains but nobody ever fires them. Pay rates do not go up, ever, used to be decent money for the work but it's now getting insulting. Good luck getting a problem solved if it is inconvenient to the company, you will probably have to go to your manager who will then have to go to their manager and then have a meeting with them both where you are expected to prove that the problem is worth taking seriously and then maybe they'll relay the problem to the person who is going to fix it.

Viewing 76 - 78 of 10,199 Reviews

Glassdoor has 11,504 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.