Capital One reviews

3.4

46% would recommend to a friend

(13,175 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,175 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work with some really smart people - If in the right team, you get to work on the highest needle moving work - huge org, so lots of opportunities to move within

Cons

- very top down heavy, little to no room for innovation from the bottom - of recent, it has become very waterfall vs agile/nimble. Things move slowly - not really at the forefront of latest technology, trying to dab but leadership is hesitant to hire from within to let employees who've been there for several years grow and learn something new - VERY SLOW promotions! Some people have been there for 20+ years and not been promoted in 10+ years!

3.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I guess working with smart people drives you to stay on your toes and improve your skills and knowledge.

Cons

Very strange conformist culture. Why is the CEO mentioned in every meeting? Systems and tools are not integrated, making it very difficult and slow to get anything done.

Viewing 226 - 228 of 13,175 Reviews

Glassdoor has 21,291 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.