Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

46% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1159) , Senior Software Engineer (549) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (328) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1989 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1620 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1411 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1228 reviews)); "The salary was good and decent." ((in 364 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 758 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 579 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 277 reviews)); "Frequent Layoff and Reorganization." ((in 216 reviews)); "Middle to upper management of auto finance division is poor." ((in 137 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.4

46% would recommend to a friend

(13,197 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by category

2.4

Culture & values

2.4

Diversity & inclusion

2.4

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Mar 21, 2009

Your senior management doesn't understand your job; get ready to pitch your ideas to make progress.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Capital One provides great work/life balance. Everyone takes great pains to be polite and supportive. There are a number of courses provided by Capital one university to ensure that the employees know how to get along with one another. There is extreme fairness in year-end evaluations and promotions. It takes a good 40 hours every year-end to perform all of the evaluations and cross-calibrations to make sure everyone is assessed fairly in relation to their peers.

Cons

Senior managers are typically not experts in their departments' core competencies. Therefore, SME employees in the department must "pitch" their ideas for projects to management, progressing slowly along a long learning curve for the manager. To make matters worse, it seems like just about the time your manager finally does "get it," he or she is whisked away to lead some other unrelated department. and the employees must train a new manager.

4.0

Mar 17, 2009

Committed to being a survivor in the financial industry

Director

Recommend

CEO approval

Business Outlook

Pros

challenging environment with great opportunity for advancement, significant flexibility with schedule and to work from home, support from management for volunteer activities and community involvement, facilities are generally new and class A, benefits are great and better than most companies including health insurance that did not increase for 3 years in a row, 3 weeks paid vacation from the first year

Cons

expectations and demands are high with much pressure, work hours can be long, flexibility of work tends to lead to expectation of being available 24 hours each day, annual evaluation process is rigorous and can be influenced by opinion more than actual results

3.0

Mar 3, 2009

Too much red tape in evaluations

Manager

Recommend

CEO approval

Business Outlook

Pros

Capital One has a pretty good vacation benefit. The work from home is specially a good reason to work at Capital One. The company also allows flexible work hours. This is specially beneficial for those of us who have a lot of other responsibilities. As the company continues to expand into other financial areas, it makes the job more stabilizing. The pay package for a small town like Richmond is better than the average salary. Opportunity to learn new things exist for those who can play the politics. An average severance package, should you be unlucky to get retrenched. Big player in a small town.

Cons

Too much politics in the workplace

Viewing 13060 - 13062 of 13,197 Reviews

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