Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

46% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1157) , Senior Software Engineer (547) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2026 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1633 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1417 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1263 reviews)); "The salary was good and decent." ((in 352 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 742 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 570 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 532 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 278 reviews)); "Frequent Layoff and Reorganization." ((in 200 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.4

46% would recommend to a friend

(13,179 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by category

2.4

Culture & values

2.4

Diversity & inclusion

2.4

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Feb 18, 2010

Underpaid overworked

Loan processor

Recommend

CEO approval

Business Outlook

Pros

The people really make the job tolerable.

Cons

The pay is laughable. A lot of the workers are uneducated. I started at $27k with a degree from a great university.

3.0

Feb 15, 2010

Local management was very good, Corporate withheld and misleading

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Capital One compensated well. The ability to take needed time off for family situations were extremely flexible. The crash of the mortgage market did not help.

Cons

The same downsides as working for any corporate company. The meetings that resulted in a ton of work, then come to find out all that work was a smoke screen.

2.0

Feb 10, 2010

Not unless I was on the streets.

Risk representative

Recommend

CEO approval

Business Outlook

Pros

Decent enough benefits. Medical, Dental, Vision, 401k, College Reimbursement Program. Plenty of PTO. I personally got about 180 hours a year.

Cons

Very unorganized! No one relayed information very well. Policy's would change and people would not be informed. Very high stress job in collections. Listening to people belittle you all day and hustling people for money can take a toll on your emotional state. Most of the time we ran out of people to contact after about 5 hours. They would send a lot of people home with no pay when we ran out of contacts.

Viewing 13015 - 13017 of 13,179 Reviews

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