Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

46% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1161) , Senior Software Engineer (550) , Business Analyst (444) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (277) , Associate Software Engineer (264) , Manager (257) , Senior Manager (248) , Director (219) , Project Manager (203) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2007 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1634 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1433 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1261 reviews)); "The salary was good and decent." ((in 353 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 745 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 575 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 537 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 272 reviews)); "Frequent layoffs and outsourcing" ((in 206 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

3.4

46% would recommend to a friend

(13,232 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

13K reviews

4.0

Mar 6, 2013

great company to work for

Investor reporting analyst

Recommend

CEO approval

Business Outlook

Pros

Excellent people, great upper management, fast growing company, more opportunity, good recognition and benefits

Cons

less pay, some managers are not very professional

4.0

Mar 5, 2013

Interview Process

Bank teller

Recommend

CEO approval

Business Outlook

Pros

The whole interview process was very fast and the HR was very helpful and easy to get in touch with.

Cons

Applied for teller position online and it took about a month for an HR recruiter to contact me to schedule an interview.

4.0

Feb 26, 2013

The experience was pleasant, not very stressful.

Teller

Recommend

CEO approval

Business Outlook

Pros

Low Stress Great Pay Good Hours The other tellers were very helpful when I was first training. Free Coffee Hard to Get Fired Overall Great Culture.

Cons

Heavy Emphasis on Referrals Snotty Customers Very High Paced Bankers will sometimes pressure you to get more referrals for the bank profitability Needs to update machinery - pretty old in some cases.

Viewing 12883 - 12885 of 13,232 Reviews

Jobs at Capital One

Associate, Brand Copywriter (Work from Home)

Richmond, VA

View job

Work from Home - Customer Service Coordinator - CX Solutions

Richmond, VA

View job

Sr. Advocacy Coordinator - Work from Home

Plano, TX

View job

Full Time Branch Ambassador - New Iberia

New Iberia, LA

View job

Full Time Branch Ambassador, North Fork Areas

Mattituck, NY

View job

Capital One

Capital One reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

great company to work for

Interview Process

The experience was pleasant, not very stressful.

Jobs at Capital One

Capital One reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Capital One reviews FAQs

Company ratings over time

Jobs at Capital One