Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

46% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1162) , Senior Software Engineer (550) , Business Analyst (445) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (278) , Associate Software Engineer (264) , Manager (257) , Senior Manager (248) , Director (219) , Project Manager (203) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2017 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1636 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1420 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1212 reviews)); "The salary was good and decent." ((in 351 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 747 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 568 reviews)); "Brutal performance management" ((in 542 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 280 reviews)); "Frequent layoffs and outsourcing" ((in 207 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.4

46% would recommend to a friend

(13,244 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by category

2.4

Culture & values

2.4

Diversity & inclusion

2.4

Work/Life balance

2.4

Senior management

2.4

Compensation and benefits

2.4

Career opportunities

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Jul 16, 2013

Smart people, Good work yet slow paced

Business manager

Recommend

CEO approval

Business Outlook

Pros

- Recruits very smart people from top MBA schools/consulting firms. - Analytical rigour in all decision making - Great work life balance - Opportunity to create an impact - Work and interact with senior leadership - Freedom to voice opinion

Cons

- Very slow paced, decisions take lot of time - Constant restructuring - Goals and resources are not aligned - Cost pressures and hence head count reduction happening for last 3 yrs

2.0

Jul 15, 2013

Great oppurtunity for growth

Senior ops coord- reposession department/loss mitigation/recoveries

Recommend

CEO approval

Business Outlook

Pros

The pay is good at COAF. There are several great managers in the corporation and also really great oppurtunities to move up within the company.

Cons

Like most companies immediate managers have a great deal of power over their associates or workers. Here there is too much power given to managers and also so many changes being made without the proper training being provided. They will hold you accountable even had they not provided the proper training to you. I have also seen people fired for personal reasons between a manager and employee. Not a great example of ethical responsibilityffrom a manager. The turn over is more consistant then it was 4 years ago with all the changes in the company and also the people that are being hired for entry positions are alot less professional then 4 years ago.

5.0

Jul 10, 2013

Teller at C.O.

Teller

Recommend

CEO approval

Business Outlook

Pros

Great training, the pay is average. The vacation time is FANTASTIC and you get eight paid holidays off. You get to know your customers and co-workers well. Many people stay for years.

Cons

You must get a set amount of referrals and that can be hard if you are part--time. If you are full time it usually is no problem. Who you manager is makes a big difference in how much you will like this position. One of my managers was great and one was really pushy. You can't refer if you are always nervous.

Viewing 12844 - 12846 of 13,244 Reviews

Jobs at Capital One

Associate, Brand Copywriter (Work from Home)

Richmond, VA

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Sr. Advocacy Coordinator - Work from Home

Plano, TX

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Full Time Branch Ambassador - New Iberia

New Iberia, LA

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Client Services Associate

Plano, TX

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Full Time Branch Ambassador, North Fork Areas

Mattituck, NY

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