Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

46% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1161) , Senior Software Engineer (550) , Business Analyst (443) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (247) , Director (219) , Project Manager (203) , Senior Associate (195) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2024 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1648 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1423 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1236 reviews)); "The salary was good and decent." ((in 373 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 763 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 567 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 545 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 277 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 201 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

3.4

46% would recommend to a friend

(13,210 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Apr 5, 2012

Good but was better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work is fun, and I am lucky to be in a great team. Campus is great, benefits are good, and Plano is a great city. Depending on the team and the department, the culture and the senior leaders can be very open and understanding.

Cons

Too much outsourcing hurts morale. New employees get hired at $20-40k above midpoint, and many people joke that it's better to leave the company for a year and try to get hired back because of the raise. Depending on your department, promotion opportunities can be very limited and attrition can be as high as 100% per year.

4.0

Apr 2, 2012

Smart , respectful people, respectful, but too busy & too many meetings

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Smart, motivated coworkers and lots of recognition/praise for a job well done. Intelligent and smart leadership, generally making good decisions. Great benefits (vacation, flex time, work from home - sometimes). Great facilities. Interesting work. Great training classes.

Cons

Too much work - many at the Manager + level work 55-65 hours a week. They say they support working from home, but typically only on Fridays. Too many meetings where phone calls/emails/IM could suffice. Too many meetings mean not enough time for work. Performance management process intense and cumbersome; too complex. Expect that once you get in, you'll be at that level for 3-5 years - hard to get promoted. Not as many options for promotion/advancement as you think unless you are Sr Mgr+ and are willing to leave your line of business.

3.0

Mar 30, 2012

First started off good, now not so good

Relationship banker

Recommend

CEO approval

Business Outlook

Pros

-pay -benefits - certain people work with

Cons

-senior management -no praise for good things -placed on PIP for not meeting one sales bucket

Viewing 12844 - 12846 of 13,210 Reviews

Jobs at Capital One

Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound

Chicago, IL

View job

Chief of Staff, Customer Management Project Manager - Business Cards & Payments (Remote Eligible)

Richmond, VA

View job

Work From Home - Senior Complaints Coordinator (CRT - Customer Resolution Team)

Richmond, VA

View job

Café Ambassador- Downtown Detroit

Detroit, MI

View job

Manager, Cyber Threat Researcher, Cyber Intelligence (Remote Eligible)

McLean, VA

View job

Capital One

Capital One reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good but was better

Smart , respectful people, respectful, but too busy & too many meetings

First started off good, now not so good

Jobs at Capital One

Capital One reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Capital One reviews FAQs

Jobs at Capital One