Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

46% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1161) , Senior Software Engineer (550) , Business Analyst (443) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (276) , Associate Software Engineer (263) , Manager (257) , Senior Manager (247) , Director (219) , Project Manager (203) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2011 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1628 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1433 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1233 reviews)); "The salary was good and decent." ((in 354 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 751 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 573 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 540 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 279 reviews)); "Frequent Layoff and Reorganization." ((in 211 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

3.4

46% would recommend to a friend

(13,220 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Company ratings over time

Ratings trend for the last 6 months (13,220 reviews)

Ratings by demographic groups

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Capital One has an employee rating of 3.4 out of 5 stars, based on 13,220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

13K reviews

4.0

Aug 21, 2012

Teller role at Capital One was unnecessarily stressful

Teller

Recommend

CEO approval

Business Outlook

Pros

-Worked on a great team -Company benefits (stock purchase plan) are great -Training at beginning makes you feel valuable

Cons

-Too much pressure to sell accounts as a teller -Tough transition from Chevy Chase Bank to Capital One left many angry customers -Schedules were poorly done, caused a lot of stress (could easily be fixed)

4.0

Aug 21, 2012

Work is great, pay sucks

Relationship banker ii

Recommend

CEO approval

Business Outlook

Pros

Very professional and profitable company. 401k contributions are excellent.

Cons

Base salary for existing employees are never reviewed or bump up to meet market price.

4.0

Aug 20, 2012

Analytically Rigorous

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Working from home, smart people, mobile, reasonable travel accommodations, senior level access to leadership within and across teams

Cons

Crappy headquarter location out in McLean VA, "face time" requirement of being in person for meetings, travel heavier than i had thought it would be

Viewing 12784 - 12786 of 13,220 Reviews

Jobs at Capital One

Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound

Chicago, IL

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Work from Home - Customer Service Coordinator - Digital Operations

Richmond, VA

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Client Services Associate

Plano, TX

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Full Time Branch Ambassador - Tallulah

Tallulah, LA

View job

Full Time Branch Ambassador, South Fork Area

Southampton, NY

View job

Capital One

Capital One reviews

Company ratings over time

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Reviews by job title

Teller role at Capital One was unnecessarily stressful

Work is great, pay sucks

Analytically Rigorous

Jobs at Capital One

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