Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

46% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1162) , Senior Software Engineer (550) , Business Analyst (444) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (277) , Associate Software Engineer (264) , Manager (257) , Senior Manager (248) , Director (219) , Project Manager (203) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2003 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1644 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1390 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1245 reviews)); "The salary was good and decent." ((in 351 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 755 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 568 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 532 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 272 reviews)); "Frequent Layoff and Reorganization." ((in 208 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

3.4

46% would recommend to a friend

(13,236 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

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Capital One has an employee rating of 3.4 out of 5 stars, based on 13,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

13K reviews

3.0

Feb 25, 2013

I worked at Capital One for approximately 3 years as a Compensation Manager

Compensation manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and pay, employees generally have a strong work ethic

Cons

Long working hours, redundancy in roles

2.0

Feb 23, 2013

Teller

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Tuition Assistance, Learning Experience, Opportunities for transitioning to other financial institutions, great for students and part-time.

Cons

Lack of a flexible schedule, and limited to zero opportunities for growth. I was working at a branch near headquarters and studying at a nearby institution, and opportunities from transitioning from the branch to a department at HQ was nearly impossible. They have a very elitist mentality at HQ and many of their entry level positions recruit only at Ivy League to Top 20 schools.

4.0

Feb 21, 2013

Excellent Flexibility

Associate

Recommend

CEO approval

Business Outlook

Pros

Interaction model with the Business Model is brilliant. Work Life balance is good. Associates are encouraged to travel a lot .

Cons

Politics can get dirty at times. Promotion cycles are long . Can get frustrating at times. Disparity in pay packages among associates.

Viewing 12694 - 12696 of 13,236 Reviews

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Sr. Advocacy Coordinator - Work from Home

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Full Time Branch Ambassador - New Iberia

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Client Services Associate

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Capital One

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I worked at Capital One for approximately 3 years as a Compensation Manager

Teller

Excellent Flexibility

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