Capital One reviews

3.4

46% would recommend to a friend

(13,247 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

13K reviews
5.0
May 28, 2013
Recommend
CEO approval
Business Outlook

Pros

excellent interpersonal skills- I feel comfortable talking with my customers and they share personal details about their kids, and update me on their lives every time they come in to bank with me so I know they are comfortable too. good customer service- I go out my way to make sure my customers get what they want and sometimes they don’t mind waiting in line a little longer just so that they can bank specifically with me. I think when you provide a good customer service, in the long run its superior to any product and that’s how I keep my customers coming back.

Cons

The company does not promote growth

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Glassdoor has 21,384 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.