Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

46% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1164) , Senior Software Engineer (551) , Business Analyst (446) , Customer Service Representative (358) , Senior Business Analyst (339) , Branch Ambassador (329) , Product Manager (278) , Associate Software Engineer (264) , Manager (257) , Senior Manager (248) , Director (219) , Project Manager (203) , Senior Associate (196) , Senior Data Analyst (191) , Business Manager (187)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2017 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1636 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1420 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1212 reviews)); "The salary was good and decent." ((in 351 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 747 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 568 reviews)); "Brutal performance management" ((in 542 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 280 reviews)); "Frequent layoffs and outsourcing" ((in 207 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

Capital One reviews

3.4

46% would recommend to a friend

(13,247 total reviews)

Richard D. Fairbank

Not enough data to show CEO approval

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,247 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

13K reviews

4.0

Jun 12, 2013

Very Rewarding and very fulfilling.

Responsable d'hébergement/référent qualité

Recommend

CEO approval

Business Outlook

Pros

Pays well and excellent bonuses.

Cons

Lacks risk taking and credit department and credit manager were completely against making any loans in the Rio Grande Area. Really felt like they were discriminating.

5.0

Jun 11, 2013

Very generous employer

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home, great manager

Cons

Lots of tech issues sometimes

4.0

Jun 8, 2013

A good place to work at

Manager

Recommend

CEO approval

Business Outlook

Pros

I've been at Capital One for over 3 years now and have enjoyed working here. It's a pretty good place with smart people, great work life balance, good compensation, great benefits and flexibility in work location.

Cons

One of the best things about capital one has always been the bottom up innovation in the strategy setting and product development. However, the recent spate of acquisitions has added a lot of beaurocracy and moat of the work being done is driven by senior management with the ground level employees simply finding ways to do what they are asked to do. Also, the performance appraisal process needs more transparency. The way it works today, its a popularity contest. If people above you like you, you get to be on the high profile projects and get promoted as a result of that. The others just get stuck in a viscious cycle of getting the same vague feedback again and again.

Viewing 12646 - 12648 of 13,247 Reviews

Jobs at Capital One

Senior Associate, Product Management - Card Partnerships Team

Chicago, IL

View job

Senior Administrative Assistant (Administrative Support Assistant III) - Global Payment Network, International Acceptance

Riverwoods, IL

View job

Senior Associate, Product Management - Mainstreet Card Team

New York, NY

View job

Principal Associate, Global Program Activation & Content Manager

Chicago, IL

View job

Full Time Branch Ambassador - Bogalusa Area

Bogalusa, LA

View job

Capital One

Capital One reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Very Rewarding and very fulfilling.

Very generous employer

A good place to work at

Jobs at Capital One

Capital One reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Capital One

Capital One reviews FAQs