Capital One reviews

3.4

46% would recommend to a friend

(13,194 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

Capital One has an employee rating of 3.4 out of 5 stars, based on 13,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

13K reviews
2.0
May 23, 2024

YMMV

Recommend
CEO approval
Business Outlook

Pros

* health insurance * fertility benefits * salary is above-average compared to most industries * The work can be interesting when considering the technical scale and exposure

Cons

* performance management at Cap 1 sucks. management never prepared in advance, overpromises and you're stuck footing their bill. your career in this company really depends on how well your manager represents you. * YMMV it's very much dependent on your team, others have said they enjoy their job * Compensation isn't commensurate for level of work put in. The incentive structure just doesn't work for inhouse knowledge to stay within the company. * The company has recently been hiring ex-Amazon employees at C-suite, whose employee all-hands meetings in the past has berated his predecessors, lowering morale. * Hybrid mandate was completely botched. * TREx - 2-4 times a year you will lose a week + 1 weekend night to artificial outings that enterprise will cause to verify your apps failover from one region to another. why this can't be done during business hours is beyond me but staying up on friday nights from 11-3 AM for a fake production incident isn't right. * Enterprise teams are off point. There was a solid 6 weeks of Jenkins team having slowdowns, awful documentation of OnePipeline that doesn't provide the support it needs to engineers, Cyber throwing tantrums to quarantine engineering resources blocking production deployments for 600 hundred engineering teams. Some of this has to do with performance incentivizing bringing new platform teams to life for "impact" so a lot of these were rushed but owning these platforms often doesn't produce internal support level needed.

3.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

- Benefits are second to none in the area - Compensation is Good - The People are talented - Products are interesting and engaging and organized to work on - Always room to move to areas you are more interested in - Great potential to create a network

Cons

- Direct Management quality has high amounts of variance and turnover - Your manager and skip have more impact on your compensation and perception of you than your actual work does - Middle and Upper Management has no idea what happens day to day for much of the company, and is slowly squeezing its limited resources - Promotions and compensation often feels arbitrary - General direction of company is not focused on its people, but reusing tools and using as few resources as possible, makes promotions and getting adequate staffing impossible

4.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

They value work/life balance a lot. Expect to work no more than 40 hours a week unless you have a really unfortunate manager or you yourself really want to. Also expect to be able to fully take advantage of all of their awesome benefits. If you want to take a class, or have a baby, they will pay for it without a second thought. If you have COVID, don’t feel embarrassed about taking that unlimited sick leave to get better. Also, the pay is pretty good for the DC area with decent opportunities for growth (especially if you get hired in Card).

Cons

They say they are doing remote in various positions, but I’ve heard horror stories from more than a few people. Getting hired remote, but it’s not written in their contract, so they get mandated to visit the office anyways. Or people who have guarantees from managers but HR doesn’t agree years later. Also, they are trying to say they aren’t doing layoffs, when in reality they are doing everything but to copy Silicon Valley for the shareholders. There have been mass layoffs of anyone who got below a certain threshold of reviews as “fired for the employees poor performance”. I think the remote debacles are on a similar note as well.

Viewing 121 - 123 of 13,194 Reviews

Glassdoor has 21,318 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.