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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,584 total reviews)
      avatar

      Glenn Fogel

      71% approve of CEO

      68% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Senior management

      3.5

      Career opportunities

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,584 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Jan 13, 2015

      Lot of talks, culture of superficial tracking with no real communication

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office is modern and on a good location. Co.workers are nice and multicultural.

      Cons

      Very strong gap between midmanagement and employee. The initial training phase full of superficial nonsen, with games and other trivial stuff which made you feel like in a kindergarten. It has a start-up atmosphere, only that seems to be the worst things from start.-up. Salary is bad. There are advertising all thi cheerful atmosphere to work in, but in real it was a atmopshere of pressure and threats to lookse your job constantly if you made smallest mistake. Incompenten team leaders, and management. No real chances to any kind of career development.

      2.0
      Aug 17, 2019

      Mass production factory

      Cs2
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collegues, daily fruits and coffee

      Cons

      No value for employees. Its all about the money

      1.0
      May 24, 2019

      Dead Inside !!! Do Not Enter

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am really struggling to find any pro

      Cons

      >> There's a total disrespect for people and a continuous harassment operated by TLs and CSMs. You are not asked to share your thoughts and ideas but to simple lay down and OBEY otherwise you might end up fired or - worst scenario - mobbed and mocked up continuously until you call for a "burnout" or you decide to quit on your own, unable to handle that kind of behaviour. >> Please forget HR .. they're there just because it's mandatory: if you raise a concern then you'll find yourself on a 1st day sick note rule without any explanation. >> Meritocracy decided to leave this company many years ago >> The BOSS // CEO is also capable of opening "executive complaints towards it's employees and the service provided by her own company... really?!?! how embarassing can it be ?!?

      Viewing 16 - 18 of 7,584 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,126 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.