Question 1

Does Booking.com pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

Question 2

How satisfied are employees working at Booking.com?

Accepted Answer

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at Booking.com?

Accepted Answer

Account Manager (725), Customer Service Representative (492), Customer Service Specialist (402), Customer Service Executive (265), Account Executive (228), Software Engineer (176), Customer Service (160), Credit Controller (117), Senior Account Manager (101), Customer Service Guest Specialist (100), Software Developer (92), Team Leader (92), Product Manager (70), Customer Service Agent (65), CSE (60)

Question 4

What are the pros of working at Booking.com according to real employee reviews?

Accepted Answer

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 633 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 578 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 524 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 520 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 362 reviews))

Question 5

What are the cons of working at Booking.com according to real employee reviews?

Accepted Answer

"Management is bad very bad so so bad" ((in 480 reviews)); "Bad managers are very bad" ((in 261 reviews)); "Lack of company vision and poor leadership" ((in 101 reviews)); "No career opportunities in Zagreb" ((in 67 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 59 reviews))

Question 6

What are employees saying about Booking.com layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

Question 7

What are the top reviewed Booking.com locations?

Accepted Answer

Berlin, München, Düsseldorf, Frankfurt am Main, Hamburg

Booking.com

Booking.com reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company

Customer service

-

Jobs at Booking.com

Booking.com reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Booking.com reviews FAQs

Jobs at Booking.com