Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (725) , Customer Service Representative (492) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (160) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 626 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 595 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 523 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 521 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 361 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 480 reviews)); "Bad managers are very bad" ((in 252 reviews)); "Lack of company vision and poor leadership" ((in 105 reviews)); "No career opportunities in Zagreb" ((in 69 reviews)); "• Blatant Favoritism within the office" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)

Glenn Fogel

71% approve of CEO

68% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Jun 10, 2015

Great place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Impressive fill of family, wonderful benefits, cool place to work, mind-blowing own restaurant serving breakfast and dinner. A lot of very smart, friendly and easy to communicate people. Very flat structure. To do or not to do - only data can be a final prove. Work on what you like the way you like. And again - the spirit of one big family is very strong and helpful.

Cons

nothing comes to mind for now

3.0

Jun 9, 2015

Lots of promise and growth

Greater manchester

Recommend

CEO approval

Business Outlook

Pros

A very fast growing company with huge future growth potential. Rentalcars.com has an extremely diverse workforce, making it the leading multi-lingual employer in the North. It is also one of the biggest technical employers in the country.

Cons

The business has grown extremely quickly in ten years and it shows. This means it's not stuffy or corporate, but it also lacks a lot in terms of development of staff and managers. It almost runs too quickly for itself at times.

4.0

May 28, 2015

Fully recommend but mind the cons

It developer

Recommend

CEO approval

Business Outlook

Pros

Good place for engineers who like to feel their impact on overall business. A lot of very experienced peers who know a lot about software engineering in general and everything about Perl. Unique way of engineering with focus on A/B testing and monitoring not artificial testing.

Cons

This is not tech company but travel agency. Don't expect cutting edge technology adopted often, expect a lot of legacy or crappy code. This doesn't of course mean that we don't do new and cool stuff, it's just you will have to deal with legacy things.

Viewing 7501 - 7503 of 7,592 Reviews

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