Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)
avatar

Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Nov 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Quite frankly, the only pro is that they will hire almost anybody, so if you have just landed to the Netherlands and you absolutely need to find a job, they will provide one for you, albeit with the lowest salary available in the country.

Cons

The salary is extremely low, the management is extremely lame. The only way to make a career to make facebook friends with the management which, in turn, suffers by an absolute lack of preparation whatsoever. The environment is extremely stressful, they try to squeeze every possible drop of life from you without providing the necessary tools. There is no investment on the customer care department, there is no training, they do not improve your knowledge in any way. There are a lot of actual and former employees with legal issues with the company, even when you finally earn (by law, after the 3rd renewal) a permanent contract, they do not hesitate to fire you or to put you in the condition to resign, which is of course illegal. Proof of it is the number of legal actions that Booking.com lost against former employees in the last years, and counting. Furthermore, working here doesn't improve your CV, everybody in the Netherlands knows that this company does not add anything to your previous experience. There is no way to stimulate your creativity, actually whenever you try to come out with something new you are pushed away by the laziest management I have ever seen. Everybody's level of incompetency is upsetting. I have been lucky enough to find another job, and I will not look back at them anymore.

5.0
Nov 26, 2014

Booking.Yeah!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Booking.com is an employer with a clear commitment to their values, formula and recipe for success. The company stays true to its character and commitment to both customer and partner excellence. While not perfect, the commitment to experimentation then constant reinvention to get better is apparent in many areas. Growth enables opportunity for professional advancement and investments in both infrastructure like great offices, tools and resources. Colleagues are diverse, bright, collaborative and focused. After nearly a year here, I've found my professional home.

Cons

Pace if fast, partly due to growth and partly due to propensity for action and decisiveness. Keeping pace is challenging and for me energizing but for some may be too much.

avatar
Booking.com Response
11y
Thanks for your comment. While overall positive, we're still reading advice and suggestions in an effort to improve.
4.0
Nov 20, 2014

Great company, naked start-up capitalism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities abound, short feedback loops, easy to approach all, lots of challenge

Cons

Content is a bit of a mess: no quantified targets for a lot of departments, low engagement among employees, underpaid.

Viewing 7354 - 7356 of 7,594 Reviews

Glassdoor has 9,140 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.