Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)
avatar

Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

There are still some talented, intelligent, passionate people stuck here. I have met some of my best friends at this company. You get to travel to Europe once a year for the company holiday party. Can get you a WAY better job in the future, I would use this as a stepping stone to another company and nothing else!

Cons

So... I waited 2 years to write this review thinking that after a while I would be less angry and write a more neutral review of the company that I spent about 2 years with. However, the bad feelings are still so strong that I know I will be writing a very negative review of this company! Mainly, because NOTHING has changed! You guys really need to start reading these reviews and taking them seriously or the talented people that you keep tricking into working here won't be around to trick anymore! If you think you can get promoted and advance in your career here, think again! Unless, of course, you are best buds with upper management and get invited to family brunch on Sundays (that's right family). Meaning if you are not related to and/or at least the same ethnicity of management you will not get promoted. If you find yourself in the same boat I was in, e.g. not either of these things you better be prepared to brown nose. This company is ALL about quantity! Get more hotels on the site! That is their chant! Never mind the fact that the market is saturated and all that are left to acquire are small B&Bs and uncommon accommodations (what are these? - basically anything with a bed!). All about the almighty dollar, huh Booking? Speaking of dollars, you will make enough money to barely pay rent and you will stress about your bills every month! Thanks Booking! (NOT!)- Oh what's that another trip to Amsterdam where all the employees get deathly ill, sure that will make up for everything.... This company also loves to create new roles, which sounds great until they decide that they no longer need that position and just get rid of it! Oh yeah, that happened! Twice in about a 2 year span. At least when your position no longer exists you get out, but let's say that you are foolish enough to try to stay at this company. Of course, you can apply to a new position, but then you better not expect to make the same amount of money...oh yeah remember when I said that you barely make any money to begin with, well Booking would prefer to lessen your income by at least $10K! If this is not enough information to make you start considering other avenues to start a career, then take a look at the other 90 reviews on here that are all basically saying the same stuff.

4.0
Mar 14, 2015

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people to work with, great place to learn about web content

Cons

Not very good pay

3.0
Mar 14, 2015

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Good colleagues Annual trip to Amsterdam If hired as an Account Manager you can develop outside sales skills you can then take to another company

Cons

Below average compensation. Expedia pays higher for same positions The company invests zero dollars in new technology for their employees and their hotel partners (there is a pathetic internal CRM that is inefficient & accomodation partners have NO way to manage their account via a mobile device) 30 minute lunches Quarterly bonuses that are microscopic No room for growth. Unless you work at HQ in Amsterdam, you will hit a ceiling at Account Manager Extremely poor communication of goals from management downwards. As an Account Manager you can expect un-clear goals that change mid quarter and, when they do, your direct manager will let the team take all the heat for missing targets The company is consolidating departments and "trimming fat." This is great for the board of directors of PCLN and any other employee who was hired years ago when PCLN stock options were given but awful for the morale and overall vibe in all US offices

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Glassdoor has 9,141 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.