Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (229) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 639 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 593 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 519 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 509 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 365 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 486 reviews)); "Bad managers are very bad" ((in 254 reviews)); "Lack of company vision and poor leadership" ((in 102 reviews)); "No career opportunities in Zagreb" ((in 66 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Berlin , München , Düsseldorf , Frankfurt am Main , Hamburg

Booking.com reviews

4.1

80% would recommend to a friend

(7,612 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Aug 14, 2024

Frontend roles don't have much growth

Frontend software engineer ii

Recommend

CEO approval

Business Outlook

Pros

Booking has an excellent international work culture. You get to work from folks from around the world, and that is itself a learning experience. The work-life balance is excellent and their recent policy change for 22-weeks paternal leave is super awesome. Sprint plannings ensure that you're not overloaded, and you can always find time for family and your personal life. Teams work in small sizes so you get to interact with all the stakeholders so that's a very positive side. When you join, their relocation team ensures that your experience is seamless. They put the stress out of concern when you think you're moving to a new country. And don't forget the compensation: it's best in the market! I mean, I've interviewed with FAANG companies and only a very few of them have been able to match my compensation.

Cons

Moving up the ladder within company, unless you're a fullstack dev, is difficult. There's barely any innovation, or scope for it, unless you work for a core team that develops one of the inhouse frameworks. After a while, the boredom gets you. With each passing year, you understand how detrimental all of it is for your career. You can learn new tech, but on your own, because most of the times, it won't align with team requirements. Again, unless something falls within the policy, it ain't gonna happen. Policy runs everything here, from people to process.

Booking.com Response

1y

Hi, we appreciate your detailed feedback, thank you for sharing this with us. We are glad to hear that you value the work culture and balance at Booking.com. Career growth and innovation are areas we are always striving to improve. Your feedback is valuable to us, as it lets us know where to look in terms of growth. We do encourage you to connect with your manager or HR representative to explore pathways for advancement and share suggestions for enhancing innovation in your role. Thank you again for sharing your thoughts. The Booking.com team

4.0

Aug 14, 2024

Awesome work culture and high tech work tools

Junior marketing associate

Recommend

CEO approval

Business Outlook

Pros

I believed that this company one of the best i worked for , its corporate but still good for development, the HR especially, they really nurtured you

Cons

The disagreement between the top level management

Booking.com Response

1y

Hi, and thank you for your thoughtful feedback. It is great to know that you value the nurturing culture and HR support. Transparency is important to us, and your feedback helps us grow further. Thank you for sharing your thoughts with us. The Booking.com team

4.0

Aug 13, 2024

Worth it

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good company culture and team

Cons

Limited growth opportunities for region

Booking.com Response

1y

Thank you for highlighting the positive company culture at Booking.com. We understand that regional growth limitations can be a concern. Please do consider speaking with your manager or HR to explore opportunities that may align with your career goals. We appreciate your feedback. The Booking.com team

Viewing 724 - 726 of 7,612 Reviews

Jobs at Booking.com

Account Manager - Berlin

Berlin

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Account Manager - Frankfurt

Frankfurt am Main

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Account Manager - Hamburg

Hamburg

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Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

View job

Booking.com

Booking.com reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Frontend roles don't have much growth

Awesome work culture and high tech work tools

Worth it

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