Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (726) , Customer Service Representative (492) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 632 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 577 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 531 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 529 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 370 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 483 reviews)); "Bad managers are very bad" ((in 269 reviews)); "Lack of company vision and poor leadership" ((in 101 reviews)); "No career opportunities in Zagreb" ((in 66 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 58 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Berlin , München , Düsseldorf , Frankfurt am Main , Hamburg

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,594 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Career opportunities

3.4

Senior management

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Aug 17, 2017

Not so bad

Accommodation service executive

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment and open culture.

Cons

Some people get away with a lot, just because of good networking skills.

5.0

Aug 15, 2017

A great place to be

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

A great environment with fantastic colleagues. Since day one you fell part of a big family.

Cons

Company is growing fast and there is a shifting from quite old technologies to more modern ones. This implies that at the beginning you will find yourself working with old technologies and quite outdated methodologies. However, things are changing quite rapidly and the company is encouraging them.

Booking.com Response

Hiya thanks for your review and rating it's appreciated. I think you are right we are growing and changing fast. Sometimes things don't always go right but I hope you'll agree it's a hell of a ride, great fun and better that than steady as she goes 😄 Thanks again Ryan

5.0

Aug 15, 2017

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, nice people to work with

Cons

No downsides to working in this company

Viewing 7225 - 7227 of 7,594 Reviews

Jobs at Booking.com

Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

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Account Manager - Hamburg

Hamburg

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Account Manager - Berlin

Berlin

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Account Manager - Frankfurt

Frankfurt am Main

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