Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (229) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 639 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 593 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 519 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 509 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 365 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 486 reviews)); "Bad managers are very bad" ((in 254 reviews)); "Lack of company vision and poor leadership" ((in 102 reviews)); "No career opportunities in Zagreb" ((in 66 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Berlin , München , Düsseldorf , Frankfurt am Main , Hamburg

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,612 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Aug 19, 2024

Intern

Internship

Recommend

CEO approval

Business Outlook

Pros

dynamic, young, stimulating, open minded

Cons

working culture, stress, bad coffe,

Booking.com Response

Thank you for your review. While we appreciate that you found the team to be dynamic and motivating to work with during your internship, it is unfortunate to hear that you experienced stress and were not satisfied with the workplace culture. Your feedback is valuable to us. We will continue to invest in our internship programs to provide our interns with a rewarding learning experience. Wishing you the best with your professional career. The Booking.com team

5.0

Aug 19, 2024

Great company and dynamic working enviroment

Account manager

Recommend

CEO approval

Business Outlook

Pros

Career plan, great work environment, flex time and flex agenda

Cons

The internal processes could be sometimes pretty intense

Booking.com Response

Hi, thank you for your review. We are pleased to hear that you appreciate the workplace environment and flexibility at the company. It is also great to hear that you can develop and grow your career at the company. Your feedback regarding the internal work processes is appreciated as well. You can always contact your manager or HR representative to discuss ways on how to improve these processes. Thank you for being part of our journey, and we wish you continued success. The Booking.com team

4.0

Aug 18, 2024

Good place to work

Team leader, credit control

Recommend

CEO approval

Business Outlook

Pros

Many benefits, bike scheme, lunch, stocks for some higher functions. Beautiful office, many events. Strong work ethic

Cons

Nowdays it is challenging to grow as there are many caretakers roles rather then open vacancies.

Booking.com Response

Hi, thank you for sharing your feedback. It is great to hear that you appreciate the benefits and office environment. We understand how limited openings can be a challenge for career progression. Please consider discussing your aspirations with your manager or HR representative, as career progression is an important value to us. The Booking.com team

Viewing 718 - 720 of 7,612 Reviews

Jobs at Booking.com

Account Manager - Berlin

Berlin

View job

Account Manager - Frankfurt

Frankfurt am Main

View job

Account Manager - Hamburg

Hamburg

View job

Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

View job