Management was so incredibly inept. The whole purpose and potential for a rewarding and stimulating career or any sort of personal development gets lost in office politics or mean girl behavior reminiscent of a really lame high school. The only people who can tolerate it are those who are skilled and shameless kiss-ups and those who are unable or unwilling to speak up. It is also an incredibly inefficient workplace. They absolutely refuse to consider using SalesForce but instead rely on a ridiculous internally developed CRM like tool (that doesn't work) and countless google docs...no joke. However, they want everything to be tracked. All the tools that were rolled out during my tenure lack the functionality to be of any use, and we were expected to develop our own work arounds.
You will work hard and hustle for a salary that does not allow you to live comfortably. Your quarterly bonus, if you overachieve and totally kill it, will be less the 2k. But it is pretty unlikely that you will hit the impossibly high targets.
Turnover is very high due to the extremely low morale and demoralizing office environment. Management had been making a concerted effort to push seasoned employees out despite strong performances and proven results. Those who hadn't found better opportunities were unceremoniously laid off with out notice. Since they had no grounds for termination, they were required to pay out severance to all. If you have integrity or self-respect, I would highly suggest looking elsewhere. It may seem like a cool place to work at at first...casual workplace, yearly trip to Amsterdam, etc. But don't be fooled. The smart and talented people leave. It is not worth the laughable salary, which is significantly below market standards. There are hundreds of other AM positions out there that allow for a positive work environment, development, self-respect, respect from your superiors and peers, etc. Plus they will pay you what you are worth and then you can treat yourself to a cool trip to Amsterdam, and not be subjected to all the Booking blue BS.
Lastly, and almost possibly most disturbing, is the impenetrable glass ceiling that is in effect. Booking.com has a very significant female majority. Rarely is a female promoted into any leadership role. Although I cannot imagine any of the women currently in mid-management would be any better than those running the show.
