Booking.com reviews

4.0

80% would recommend to a friend

(7,600 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Aug 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Really a lot of nice people, all nationalities are available and you will get some real close friends! Also the office is nicely located in the center of Amsterdam! Really good customer service!

Cons

Base salary is low, some bonuses are offered but these are not work related, more about the brownie points you earned at your manager. New hires are dragged in with a low salary with the 30% tax benefit of the Netherlands (almost no Dutch are working there cause the salary is too low for them). There is no career path, everyone is hired as a senior but you will be officially 3 years later so it feels like a career. Booking.com believes in their "data-driven" approach (huge amount of small a/b tests), but there are so many factors that are involved that it is hard to get something thru. basically people with brilliant ideas should start working for a startup, good ideas always fail here in data! As mentioned for Amazon: also at booking i saw nice people cry about their job! And yes booking.com is a big player, and yes other companies will hire you cause it is on your CV, but if you like to work you do (code/design)... that is not at booking

3.0
Aug 24, 2015

Do it for the experience and coworkers, but not for the money.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work atmosphere, great colleagues, the Amsterdam office is a great location and has a really work office.

Cons

Work is quite repetitive and there is no room for growth in the same position, the salary is below average for such a huge company

1.0
Aug 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Non pros, only cons for Rental Cars

Cons

Grumpy managers Bad culture Bonus driven culture brings the company to the limit of fraud

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Booking.com Response
10y
Hi, I am sorry that you feel the way that you describe. I hope that you raised these concerns with us before you left but if not I would be happy to discuss them in more detail if you contact me. We are working hard at the moment to develop our culture and in fact on the day you posted this review we launched our Values Festival, an event designed to gain feedback from colleagues and develop and articulate our organisational Values. Earlier this year we also held our first Management Training programme with more than 100 managers across the business. If there have been specific problems with individuals I'd be happy to help but I am confident this does not describe the normal situation. As with anything we can always get better and we are working hard on that. Thanks Ryan Cheyne - People Director
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Glassdoor has 9,149 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.