Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      79% would recommend to a friend

      (7,602 total reviews)
      avatar

      Glenn Fogel

      69% approve of CEO

      67% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Career opportunities

      3.4

      Senior management

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Sep 9, 2015

      Good for some, not for everyone

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly, enthusiastic environment. Big company that are generous with rewards and parties for the employees. Nice office and young, international environment.

      Cons

      The job itself was not for me. Very monotone, only working on phone, dealing with (mostly) unhappy clients. Too much negativity.

      3.0
      Sep 8, 2015

      Good, bad and the ugly.

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of training, free food, bonuses, trips to Amsterdam for those interested, free "swag", culture. Never a dull moment. Keeps you on your toes. Great for entry customer service gaining skills.

      Cons

      Long and tiring hours, very little down time or personal time, favoritism by management, unhappy agents, unhappy customers...LOTS of complaints from people all around the world. Its all on your shoulders. Promotions are near impossible if you're not a kiss up even if you have consistently shown to be a great employee with high numbers and drive to advance. If youre not a social butterfly, say goodbye to ever going anywhere in this company and getting no help. Booking.com doesnt feel like a long term place to work. I was there 3 years nearly and had 4 interviews to advance to another position and was constantly turned down. I left because I was tired of the rat race.

      5.0
      Sep 7, 2015

      Great Place to Learn and Grow

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Open-minded, humble, passionate workplace. The atmosphere is always positive and the company lives by its strong set of core values. On top of great leadership and challenging work, you get to work in awesome offices and enjoy a restaurant-quality lunch with breathtaking views of Amsterdam.

      Cons

      Growth in this company is incredibly fast, scaling is sometimes a challenge.

      Viewing 7138 - 7140 of 7,602 Reviews
      Related searches: Booking.com jobs | Booking.com salaries | Booking.com benefits | Booking.com interviews | Booking.com conversations
      ReviewsBooking.com reviews

      Glassdoor has 9,151 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.