Booking.com reviews

4.1

80% would recommend to a friend

(7,608 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,608 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Oct 29, 2018
Recommend
CEO approval
Business Outlook

Pros

- Lots of benefits that can translate in getting some extra income - Annual party in Amsterdam - Nice office space and desk

Cons

- No chance to suggest ideas or differ opinions from your superiors. - Usually they make up their minds about who is getting a job even before you have the interview (this is known by employees inside the company). - Sometimes they simply don't follow their own values, even with customers. - If you are needed to travel for any reason and you can't or just don't want to (they have amazing video call software and hardware available), it's really hard to get off without affecting your image and/or opinion over your commitment.

2.0
Oct 29, 2018

Not so bad, but far from being great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits Friendly colleagues Nice office However that's about it. It really depends on which office you working at as some offices have horrible management which makes it even harder to come to work each morning.

Cons

Management is not supportive, would never help with anything, most of the time even demotivates you. But there are also very few people who can help but rare to find them. In most of offices there are zero career opportunities so not many people last more than a year. It's all about visibility and with whom you are a friend and who likable you are. Most of the manager don't do more than just have meeting which no one knows what they are about or spend the day on Facebook at work. There's lack of communication across the company, not many people know what they are doing including management. I believe there are much worse jobs out there, however I would definitely think twice. Few years ago this was a nice place to work, but with all the cost cuts, huge staff turnover and management it became a place where not many people want to be. Be prepared to spend 8h per day on the phone arguing with people who cannot read, unless you are on a language line which is closed and receives only emails. If you are looking for a job and need money go for it, but if you looking for a career or want to progress than rather choose something else as that's not going to happen unless you applying in the head office.

5.0
Oct 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Great people Great benefits Good tech and projects to get involved in.

Cons

Spread across multiple buildings but this will be better in 2020 when we move to our new office.

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Booking.com Response
7y
Thanks for leaving your thoughts and I’m pleased you’re settled & happy with us. You’re absolutely correct, our new site in the heart of St Johns will be one of the most talked about offices in the UK in terms of facilities, build & how it allows colleagues to work in collaboration with each other from all corners of the business. Exciting times ahead and I’m glad you’re along for the journey with us. Cheers, Ryan.
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