Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (229) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 657 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 581 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 545 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 531 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 366 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 476 reviews)); "Bad managers are very bad" ((in 259 reviews)); "Lack of company vision and poor leadership" ((in 105 reviews)); "No career opportunities in Zagreb" ((in 66 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 61 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Berlin , München , Düsseldorf , Frankfurt am Main , Hamburg

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,612 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,612 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Dec 5, 2018

Love it here, and have done since I started

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

So many opportunities, the business is always changing. So much support and great colleagues

Cons

The traffic! :) other than that I don't have any!

Booking.com Response

Hi and thanks for your review and rating it really is appreciated. I'm with you re the traffic 😩 but part of the problem is that Manchester is growing so much all the investment they have made in teams and roads is playing catch up. I'm glad your job is worth it once you've beaten to traffic. All the best Ryan

5.0

Dec 5, 2018

Culture Culture culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture is fantastic it is all about the people and putting the customer at the heart of everything we do

Cons

nothing at all presently

5.0

Dec 5, 2018

Dept Head

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing place to work, company has gone from strength to strength each and every year and has been a fantastic journey to be part of. The company consistently looks and innovation and is truly committed to making the industry better for the customer experience and making the company the place to be for its employees with amazing offices and facilities in various locations and even better parties which get better and better with each passing year. The business has an amazing diverse multi cultural environment which is evident every single day.

Cons

Cant think of any at the moment

Booking.com Response

Thank You 😄 and thanks for the 10 years service, here's to many more. All the best Ryan

Viewing 6955 - 6957 of 7,612 Reviews

Jobs at Booking.com

Account Manager - Berlin

Berlin

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Account Manager - Frankfurt

Frankfurt am Main

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Account Manager - Hamburg

Hamburg

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Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

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