Booking.com reviews

4.0

79% would recommend to a friend

(7,604 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
5.0
Nov 12, 2024

One of the best to work

Recommend
CEO approval
Business Outlook

Pros

Good to improve as a developer.

Cons

small things no need to worry about.

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Booking.com Response
1y
Hi, thank you for your review. We are happy to hear that you’ve had a positive experience growing as a developer at Booking.com. Thank you for sharing your experience with us. The Booking.com team
5.0
Nov 12, 2024

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Lots of learning nice colleagues defined processes good salary

Cons

at the time too much travelling

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Booking.com Response
1y
Hi, thank you for sharing your feedback. It is great to hear that you value the learning opportunities and structured environment. We understand that frequent travel can sometimes be challenging, and appreciate you sharing your thoughts. The Booking.com team
5.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

I’ve been working at Booking.com for almost 7 years now, and I have to say, it’s a pretty awesome place to be. The vibe here is super collaborative, and people act generally speaking within the company’s values—like putting customers first and always wanting to learn. There isn't really a corner office concept, and no matter the position a colleague has, you can reach out, share feedback, discuss, voice the concerns, ideas, proposals etc. If you want to get inholved in projects and support other departments, learn by exposure, get your heads dirty, there are plenty of options, and colleagues are open to the mentoring opportunities. I love the flexibility of the hybrid work model; it’s nice to have the option to work from home some days. The benefits are solid too, which is a huge plus. It is nice to know you have a supportive manager, you are not monitored on the hour you come in or go as long as you deliver on your results, you can organize your work agenda and share your view on priorities, objectives and path to grow. Sometimes it feels i am in a commercial when i go to the office and have some breakfast options, coffee and tea options, and lunch that actually has good healthy options. Also when i pass by the meeting rooms, i see so many colleagues from all over the world, and just the simple day to day discussions with people so diverse, are enriching us, from an individual perspective and opens the door on so many different points of view and cultures. For me, this is thrilling!

Cons

It is a fast paced environment, and that means we all need to learn to work on a specific topic that might not end up a "successful experiment". Working with lots of A/B testing means that you test your assumptions and if the data shows it is not worth moving forward with whatever we worked on and tested, we need to learn to let go and pivot. Also as a company having a bottom up and top to bottom approach means that we need to be flexible in acknowledging colleague's input and create the space for people to be heard, but this means decisions cannot be made on the spot and sometimes it takes longer for something to be implemented or a decision to be made. Incremental improvements, lessons learned and reiterations are great to move forward faster not with the most polished version, but it also means we need to act when things break and fix them as long as we move forward. It is a ride to work here, but not lots of companies out there actually live their values and rarely the values of the company align with those of individuals.

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Booking.com Response
1y
Hi, thank you for your detailed feedback. We are delighted that you value the collaborative culture, flexibility, and diversity at Booking.com. We understand that the fast-paced environment and decision-making processes can sometimes be challenging, and we appreciate your insights as we continue improving. Your input is appreciated. The Booking.com team
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Glassdoor has 9,154 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.