Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (727) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (178) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 637 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 577 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 531 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 519 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 376 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"The HR people don't do heir work; the management is poor and thinking of retirement." ((in 469 reviews)); "Bad managers are very bad" ((in 259 reviews)); "Lack of company vision and poor leadership" ((in 106 reviews)); "No career opportunities in Zagreb" ((in 69 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Berlin , München , Düsseldorf , Frankfurt am Main , Hamburg

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.0

80% would recommend to a friend

(7,600 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Career opportunities

3.4

Senior management

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,600 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Jan 9, 2025

GOOD COMPANY

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

GOOD BENEFITS and culture of work.

Cons

bad management, leadership and egos.

4.0

Jan 7, 2025

A forward-thinking and productive place to work

It support technician

Recommend

CEO approval

Business Outlook

Pros

- Salary is within acceptable range and fair with a hefty bonus. - Work is rewarding, you feel like you're making a difference. - Work Autonomy (No micro-management provided that you do the job right considering that you are working solo). - Free access to learning and opportunities to up-skill (i.e., Free Linkedin Learning account). -No weekend on-call rotation (was a thing). -5 weeks of annual leave (No Xmas shutdown), free on-site lunch, complementary life insurance, paid overtime. -Booking.com perks including hotel discounts and such.

Cons

-Next-to-Zero growth opportunities. If you work here in this role, you are pretty much stuck in this position for life if you're in IT. -Work-life/Balance can be an issue (Expect to occasionally work after-hours or engage in late meetings). -Layoffs/Right-sizing is a little bit too frequent considering that our profitability increases every year.

4.0

Jan 7, 2025

Good International Company

Lead recruiter

Recommend

CEO approval

Business Outlook

Pros

Collaboration, perks and benefits and great work life balance

Cons

International time zones tend to be tricky

Viewing 499 - 501 of 7,600 Reviews

Jobs at Booking.com

Account Manager - Berlin

Deutschland

View job

Account Manager - Hamburg

Hamburg

View job

Localisation Lead - Bulgarian, Estonian, Latvian & Lithuanian

Berlin

View job

Account Manager - Frankfurt

Frankfurt am Main

View job