Booking.com reviews

4.0

79% would recommend to a friend

(7,603 total reviews)
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Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Aug 15, 2013
Recommend
CEO approval
Business Outlook

Pros

-work happy hours, lunches -clean, state of the art office -great benefits -interesting travel opportunities for training & hotel visits -international, successful company

Cons

-employees are recognized, but on arbitrary booking records based on seasonal demand, not necessarily performance -very high turnover which goes unaddressed and thereby decreases office morale -lots of closed-door meetings and back-biting -lower pay than competitors -Senior Account Managers play favorites and hire/promote people not necessarily qualified (ie. people without bachelors degrees or revenue management backgrounds) -Ideas and suggestions on process changes are unwelcome

1.0
Jun 22, 2013
Recommend
CEO approval
Business Outlook

Pros

pay is reasonably good, as is the location in the city centre of manchester and the new office building is very impressive.

Cons

another web based company who have made so many failed attempts in the last 3 years at a mobile presence it's embarrassing. the quality of the engineering is pitiful, with the obsession on quick fixes and hacks to increase 'conversion' as opposed to anything scalable or robust. from the top down, the bullying, call-centre culture the business was borne out of still permeates. if you are a software engineer wants to be challenged, rentalcars is not for you. if you want to argue the toss about a/b testing on native apps, or backend api design with inept managements then fill your boots. as an aside to this, the hours are unusually long (40/week) and there is absolutely nothing in terms of personal development or staff perks. you even have to provide your own coffee - archaic...

1.0
Apr 12, 2013

Nothing at all!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro i can think of is the trips to another country and the parties

Cons

Well what can i say, too much work overload, ridiculous goals that almost no one can meet. Under payed for the amount of work we do and calls we take and not to mention all the bullying and angry calls from guests we get. Insane complaints to work on and not much coverage at times. Working here develops stress and anxiety and fear to go in to work. You should never be afraid to go into work. Some supervisors are careless and avoid doing their share of work.

Viewing 460 - 462 of 7,603 Reviews

Glassdoor has 9,152 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.