Booking.com reviews

4.1

80% would recommend to a friend

(7,597 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,597 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Dec 6, 2014
Recommend
CEO approval
Business Outlook

Pros

International environment and short timetable

Cons

Nobody is checking what experience you have had in the past, so the only way to grow is to stick to the KPI without caring about quality of job you are doing. Combine it with giving compliments to incompetent team leaders and in 2 years you will became ("wow") a Senior. Keep doing mentioned above and in another 2 years you will become Team Leader hating yourself for giving up your values, principles and for not learning anything useful for your career. I could not do that.

1.0
Oct 4, 2013
Recommend
CEO approval
Business Outlook

Pros

There are many wonderful people there- just none in management.

Cons

Nothing done to stop the harassment and bullying of employees Unethical, management is a joke, human resources is a joke. It takes 10 months for an investigation while forced to work in an uncomfortable environment. Very high work load, a lot of pressure, interfered with personal life too much. Cut throat.

2.0
Feb 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Multicultural environment with very nice people to work with

Cons

Whether you speak one, two, three, four or five languages, whether you have one or a 10 year's experience, all the Customer Service Reps received excately the same salaries. Managers treat you like kids, there is no room for freedom, initiative and creativity. Productivity is the leitmotiv of the company instead of focusing on quality and actual Customer needs. Employees are treated the same way unqualified wokers were in fabrics except that they given fruits and sweets to be able to work even more and faster!!! I would not recommend it as a place to work for people with experience, willing to learn and get some consideration, although I have to admit, that I made there very very good friends that help me to finish my contract. So thank you to all of them.

Viewing 355 - 357 of 7,597 Reviews

Glassdoor has 9,146 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.