Bloomberg reviews

4.0

79% would recommend to a friend

(8,226 total reviews)
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Michael R. Bloomberg and Vlad Kliatchko

85% approve of CEO

73% positive business outlook

Bloomberg has an employee rating of 4.0 out of 5 stars, based on 8,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bloomberg employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Nov 7, 2016
Recommend
CEO approval
Business Outlook

Pros

The Pros Large, diverse workforce with people from literally all over the world - you meet mostly really great characters but also some world class corporate duds. Very international working environment and exposure to international clients as you would expect. Free 'snacks' and drinks in a well-kitted pantry (though the novelty quickly wears off leaving you only with the bitter taste of a poor cup of coffee). Training is in general quite good - but be ready for fast paced learning, where i.e. you are taught a condensed version of Portfolio theory in a day, and then are expected to sit an exam on what you've learned the following day at 8:00 am...not leaving you much time to absorb the knowledge, and inducing some university-style cramming. In that sense it helps a lot to come from a 'finance' background where you have studied the stuff before - but this is not essential as they spoon-feed you the knowledge to start with - many hires come from non-finance backgrounds. Competitive salary - especially for recent graduates (£37,250 base plus £4,000 performance related bonus). Finally, you'll learn how to use, and become an expert on using a terminal, where, if you are looking to kick start a career in Finance, this will be an invaluable addition to the CV. Oh and they throw a ridiculously good party once a year with free drinks, food and theme-park style rides. It turns into a rave once the families go home.

Cons

I'll start from the beginning.... - The 'Financial Product Sales & Analytics' job title is a sham. It's quite literally customer service/support for Bloomberg terminal users - where basically you're the guy on the other end of the HELP HELP button on the terminal, that's it, definitely not as 'sexy' as the title tries to make it out to be. - They will dress up the position as a 'great way into the company, and an opportunity to learn about the product and industry' and promise that it is simply temporary before rotating into the Sales department (which is basically the same job but with less micro management and you get to travel). This is a lie. Your rotation into Sales is wholly based on what the business needs and your language skills. If you're a Spanish/French/non-language speaker, doesn't matter how good you are, you're staying in 'Analytics' (customer service) for the long-haul (at the very least 1.5 - 2 years if not longer). The only 'regional team' that sees semi-regular rotation into Sales are the Germans - If you've worked customer service before, you'll know what this job is like. Similar to a call centre but the problems customers come to you with are usually a lot more complex and require brains to work out. Add to this the fact you need to at any one time be dealing with between 2-4 customers, it produces a perfect cocktail of angst, anxiety and unnecessary stress, compounded by the sheer ineptitude of the management in the department who strut the floor like headless chickens (i will dedicate more words to this later on). - Your performance is completely and solely quantified into numbers. EVERYTHING is driven by 'metrics' i.e. how many customers you called on the phone, how long you took to answer a 'ticket', how much of the working day you spent taking tickets, etc. etc. the list is endless. They set these standards that someone has simply imagined over-night as the true gauge for good quality service, and if you don't 'keep-up' these standards, boy o boy you're in trouble. On top of that you get QC'd (quality control) where if you make a simple mistake, this will count negatively on your performance with no way to amend - all this combined leads to an obsession around 'getting your stats up'... needless to say this gets boring very quickly and causes completely unnecessary frustration, where even if you are actually doing a great job, it can look like you are absolutely dreadful. - MICRO MANAGEMENT GALORE... the analytics department is THE true embodiment of the phrase 'micro management'. As detailed above, absolutely everything you do gets filtered down into numbers, and management is obsessed with imposing their standards to the point that you'll often get shivers from the smelly warm breath of having them on your back. - Bureaucracy is a big part of the day to day in the analytics department. If you've got any kind of opinion, you better keep your mouth shut, as anything you say that might challenge the status quo simply counts against you - to the point where they will even try to push you out of the company. They don't value creativity or individuality at all - this means you'll often find yourself surrounded by drones resembling human beings which have been aptly named 'Bloombots'. These folk are the ones willing to jump over whatever hoops necessary to 'stand out', no matter how ludicrous, and have stapled a fake peroxide smile to their face. - You are FUNGIBLE, no really, you are. At least according to the global head of the department who mistakenly (or maybe intentionally) sent an email to everyone titled "Analytics - Building a Flexible, Fungible Workforce'. Don't worry though, if you don't have a spine and are happy to keep your mouth shut for the rest of your life then you'll find great job security here! - The Management... well from what you've read so far you can see that the people who end up staying at the company are doing it either out of necessity (money, family, etc.), or purely complacency with a 'comfortable' job. This really doesn't leave much and they are completely power drunk, often imposing their authority at the expense of others. - ATTRITION, yes you guessed it, the Analytics department sees vast amounts of people leaving within the first year of employment, myself included, for better or simply more rewarding roles. E.g. out of my 'starting class' of around 26 people, only 6 were still in analytics once a year had gone past...and I can assure you that none those 6 remainders want to be there. But this is how their operating model is built. They want to filter through the 'Bloombots' and filter out anyone who doesn't wish to conform, with a small group nestled somewhere in the middle who have navigated the field to relative comfort.

1.0
Feb 21, 2021
Recommend
CEO approval
Business Outlook

Pros

The one hour lunch break, (that gets scheduled a week in advance by your manager

Cons

***If you are a potential applicant I strongly urge you to take this seriously*** I am only writing this as I truly wish I had taken the Sales & Analytics reviews on Glassdoor more seriously when applying for the role (obviously ignoring the one-liner responses submitted by HR/Mgmt) If you are starting your career you should not be enticed by the good graduate starting salary or easy visas (salary growth/bonus are minimal) but rather focus on relevant knowledge & experience that you can gain, career progression opportunities and a stimulating work environment - Bloomberg Sales & Analytics role scores Extremely poorly in all of the above! The job description for a position in Financial Analytics & Sales is a complete misrepresentation at best or an intentional scam at worst. Let’s start with Analytics - Analytics is the term used to describe the the Bloomberg help desk, it is a glorified call center which is micromanaged to the minute and monitored as if it were a primary school. This is where you will spend 90% of your day answering numerous chat questions at a time from Bloomberg clients which must be resolved within 30mins. If you are comfortable with repeating the phrase: “Hi, you are through to the Bloomberg Help Desk, how can I assist you?”, +50 times a day- then this job is for you. Due to the call center environment, your days and weeks are scheduled in advance with no flexibility. Your lunch hour is set for you and any time you are not answering questions or not at your desk you can expect management to be reaching out to you for an explanation (this includes toilet breaks ?!?!) After doing this type of work for just one day it will make your mind fry... now imagine doing that for 18 months and more... The next thing to ask, is what about the questions that you are constantly answering, surely they are financially orientated or analytical in nature or just mentally stimulating... the answer is NO to all of the above! You spend your days answering the most mind-numbing and stupid questions related to computers settings (my printer isn’t connected to Bloomberg) and how to find data on the terminal (which function can I use to see a share price) or how to use the terminal (show me how to change the color of my chart) and when you become an Advance Specialist the questions are just about navigating the most outdated and overly complex user interface since the internet was invented. There is nothing which requires analytical application or thought! So clearly, anyone who understands English will agree that this is Nothing remotely close to Financial Analytics! There is no skills or knowledge that you gain that are applicable to any company other then Bloomberg so you’ll have to brush up your CV to make it sound like you did anything of value. The basic financial markets training that you go through is at high school level and the rest is memorizing terminal functionality. (That’s the steep learning curve you will hear about) That’s it... that’s your job, day in and day out. There is no meaningful work, nothing lasts longer then 30mins and the management are constantly on your back about every minute that you are meant to be answering questions to the point where toilet breaks, sick days, train delays, coffee breaks are recorded and tracked. The quality of management is nothing any ambitious individual would want to aspire to... they are simply babysitters managing how many questions are answered, how quickly they were answered and how many positive survey are received after questions. The incentive system is deeply flawed as it is ALL about quantity and not quality - this runs through the whole company. As Bloomberg's business has matured so has the Sales department which is now very little to do with selling and more to do with collecting as many business cards as possible from existing clients so that you can reach your “Visit Target” for the year or its simply cold-calling clients to force feed unwanted functionality, all of it tracked and monitored to the minute. The culture is toxic! Everyone, every single person, wants to get out of the help desk (ADSK). So we have to put on a pretty face and pretend that we care about the meaningless work thatwe do, the only problem is that the next move to Sales (only career progression option available) is not a move any ambitious, clever or hungry person would want... Take this advise seriously or it will be you writing a similar review after 3 months from joining. Best of luck job hunting!

1.0
Nov 2, 2020

Miserable

Recommend
CEO approval
Business Outlook

Pros

Free cookies, okay healthcare, all the sugary soda you can drink.

Cons

If Disneyworld is the happiest place earth, then Bloomberg LP must be the most miserable. Imagine employee turnover like a poorly run fast food restaurant. Picture management that is virtually unemployable elsewhere, but oozes of unrequited arrogance. This is the hell that is Bloomberg LP. If you read the positive reviews most of them are from people who have worked there less than three years and the big pros include free snacks. Yes, the biggest pro of your job is free Oreos? I can empathize with these people though, as the pay is so low for many positions, the employees cannot afford their own Oreos. Bloomberg does love the Bloomberg lifer. While the people with brains, talent and ambition all walk out the door within 2-5 years, there is a group that has reached their peak with their first job after college. Bloomberg is a very flat culture, meaning that no one is viewed as particularly skilled and the employees are interchangeable and replaceable. I sat in countless meetings hearing managers drone on about how they did not know anything about what they were doing and proceed to waste untold dollars while driving the product or project into the ditch. When you are lifer and the member of the chosen group you are not held to competence. There is a long-standing rumor that there is a list of 100 employees who are targeted as having a future at the company. The rest? Good luck. Heaven forbid you are over 50, you will either be shown the door or tortured until you leave. Most all of the management is pulled from the group of lifers, so with the talented people leaving the company, this leaves those who can’t leave ,If you work there currently, look at the managers, and team leaders, particularly in sales. While there are a few exceptions, most of them are emotionally disturbed, sycophantic or openly displaying neurotic behavior. It looks like the Island of Misfit Toys. Most of the team leaders and sales managers could be replaced by a spreadsheet and a quality CRM system. Many of the managers cannot operate the internal CRM, so you may have to spend 20 minutes documenting a 10-minute call. It can take weeks for the managers to actually determine what “sale” is actually, and if it is convenient for them, they well deem it a “low quality” sale, so it won’t count towards one of their many quotas. With this comes the arrogance. There are team leaders and managers who seem to view themselves as equals to traders or bankers or whatever. Most of them are too cowardly to buy anything beyond a target date mutual fund in their 401k. One of the few benefits of this place is that you do make great contacts across many industries, so if you can’t extricate yourself from this place, it should be very clear about how little ability you really possess. There is a paranoia from the top down that customers and employees are some how stealing from the company. I, Me and Mine are the pronouns of management and some of them believe the own every hour of your life. This goes along with the Bloomberg myth/lie that it is an “entrepreneurial” environment. Nothing could further from the truth, the post office is likely more entrepreneurial. What the management calls ‘entrepreneurial’ is actually stealing sales, ideas or whatever for their own, and not rewarding the people who actually did the work. If they spent as much time actually doing work of some value as opposed to trying to take credit or discredit people they don’t like, you might actually have an operation that lives up to its braggadocio. There is no real leadership at Bloomberg anymore, what is left are politically motivated, neurotic misfits plodding though to make sure their fiefdoms survive or more likely looking to leapfrog to the next fiefdom before it is found out that their current fiefdom has been run into the ground. The constant turnover of people who have been there less than five years makes the covering up easier and makes it look like they do not have a problem…figures don’t lie, but liars sure can figure. Bloomberg survives because of the communication tools , this how debt gets traded and the lack of a uniform alternative has kept the ship afloat, as most everything else has been less than successful. If this is ever disrupted, the sycophantic management, long since lost of any new ideas, will be caught flat footed. The actual Bloomberg office in New York is a bit of a mess. The office has that “we are so cool in 1999” feel, however rife with shortcomings. Including a lack of restrooms (it is not uncommon to wait 20 minutes in que to use a restroom) crowded choke points, a lack of meeting space, no privacy whatsoever. It gives the experience of being in Penn station at rush hour. Pre-covid, being in the office was not much better than being at Penn station. If a “co-worker” is not known to you, expect to be treated like you were walking through that esteemed train station. I once saw one employee knock another employee (an older female) down on the escalator and not even stop or apologize. They hand out soup at lunch time in carts around the pantry, but the employee became so unruly that they had to deploy a queuing system. I did see an employee take a swing at another employee to get to the soup faster. A swing at co-wroker for a cup of lousy tasting soup that might be worth 50 cents. That really says what employees think of their jobs and their co-workers. Expect to hear an unending stream of shopworn business buzzwords, use of the word “leverage” in every sentence “I leveraged my car to go the Jersey Shore this weekend” for example. This is what passes for intelligence. You will quickly learn to ignore everything that is said for fear of becoming inoculated with the Kool-Aid. If you work there now, you know this is the cold, real, truth. If you do not see this, then the Kool-Aid has taken hold, and you are part of the cult. If you have been offered a job there, yes, it is better than homelessness. Keep in mind you are not going to work for a nimble, fire in the belly tech firm. You are not going to work for a top end media company that will do world changing reporting. You are not going to work for an investment bank that will do commerce that moves the world. Have an exit plan ready at all times. You are going to work for company that will ignore its customers any time it can, change the rules to serve its management’s needs, and lie to anyone and at any time to serve its perceived needs. You are going to work for company that exists only to serve its founder’s unending ego. You are going to work for a place that expects you to give your life to the dear leader, and in return, will pay you as little as they can get away with. You will never be a shareholder or experience anything here to build real personal wealth. You will soon realize the operation is built around a transient work force, and that you are meant to be disposable. You will soon realize that you are working in the modern version of something that is more befitting Upton Sinclair’s The Jungle, than a true tech giant like Apple, Microsoft, Google or LinkedIn.

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