arvato goes through phases every few months where they 'decide' that it is in the best interest of the company to rearrange management and in the process, most the people underneath management. On top of the confusion of who actual is your manager, the upper management doesn't seem to know what they are doing, and often are known to take vacations around the time when businesses that they are managing are supposed to be opening. The knowledgeable employees tend to be highly underpaid and tend to be overworked, often doing job duties other than their own. Upper management tends to look at numbers rather than quality of work or duties when rearranging the company and changes peoples duties to areas where they have little to no knowledge or are trying to get away from.