Apple reviews

4.1

79% would recommend to a friend

(43,006 total reviews)
avatar

Tim Cook

86% approve of CEO

72% positive business outlook

Apple has an employee rating of 4.1 out of 5 stars, based on 43,006 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

43K reviews
2.0
May 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Overall, Apple has a great and friendly atmosphere, with a good deal of morale and camaraderie between coworkers. You can learn a lot from your coworkers too. Apple and many other third party companies also provide a lot of free software to Apple employees. There are a few great benefits Apple offers, but managers don't advertise to new employees, such as free bus passes for commuters. Even with the stress of being expected by customers to know absolutely everything about electronics, Apple has to be the best retail gig around.

Cons

There is not enough training on products and procedures. Often because of low staffing and high retail turnover, new employees are thrown out on the floor to fend for themselves. There is also too much dependency on management, which make employees and customers have to wait longer than they should. There is also too much focus on metrics (add-ons of the extended warranty, .mac, etc) that it doesn't matter how much you sell, just your percentage of the metrics that matter. This leads to some employees cheating by giving credit for sales that didn't meet any metrics to house instead of their own name. There is also not enough promotion from within, which leads to disgruntled employees. The high amount of work and stress I have to put up with on a regular basis doesn't not match the petty wage I make.

5.0
May 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Apple provides each employee with a chance to move forward in the company, there are always ways to move up and up without stopping. Cutting edge technology and a great team to work with make working for Apple enjoyable on a daily basis. I don't think I held any previous job that I was always early to work and actually excited to be there. Working within the realm of a "tech guy" I find it challenging to figure out peoples issues, seems to always be stimulating the mind when you can't figure something out, you always press yourself to get the right answer.

Cons

Well one of the downsides to my position as a Technician is dealing with some of the unruly customers and getting paid less than I should for the amount of "internal jobs" that I have to do. Be it customer support, repairing things, being extra nice and letting people get what they want because they curse and yell. It's stressful as hell, but I guess that's what you get when you work for one of the largest computer companies in the world mixed with people paying way too much for a computer they don't know how to use properly. Another downside is the lack of allowed overtime, I'd really appreciate that, considering that it costs a lot to live on your own these days.

5.0
May 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Working at Apple was a very rewarding experience. You really feel as if you are part of a bigger picture and a close knit team with one big goal. You are praised for a good work and there are many activities to motivating employees and satisfying rewards for when you do so. For the big picture, when the store does well, you do well

Cons

It can be a bit overwhelming sometimes and a bit hectic, but it comes with the territory and can be rewarding for the most part.

Viewing 42949 - 42951 of 43,006 Reviews

Glassdoor has 52,592 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.